WEBS Reviews

Thank you for taking the time to share your feedback. We’re glad to hear the eGift Card worked well for you. At the moment, we offer gift cards in electronic format only, which are delivered by email rather than by post. We understand that a physical, mailed gift card can be a nice option, and we appreciate you sharing your suggestion. Your feedback will be passed along to our team for consideration. Best wishes, Anna and the WEBS Customer Service Team

Thank you for your feedback. We’re sorry to hear that the colors didn’t meet your expectations and that you experienced issues with splitting. While we make every effort to accurately represent each product’s color and design, variations may occur due to differences in screen settings, lighting conditions, natural changes in finishes over time, and other factors. As this yarn has a single-ply construction, it is more delicate and it's advisable to handle it with care. To help reduce splitting, you may find it useful to add a slight twist to the yarn while using it and to work with a looser tension. If you need any further assistance, please don’t hesitate to get in touch. Best wishes, Anna and the WEBS Customer Service Team