I love ordering from Webs. Their web is easy to navigate, and shipping is always quick.
Anna
WEBS
6 months ago
Thank you for your kind words about your experience with us.
We’re glad to hear you find our website easy to use and our shipping prompt!
Best wishes,
Anna and the WEBS Customer Service Team
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Anna
WEBS
6 months ago
Thank you for taking the time to share your experience with us. We truly appreciate your continued support as a repeat customer.
We’re sorry to hear about your experience with the Noro Kureyon yarn. Although some variation is typical due to its handcrafted nature, we understand how disappointing inconsistencies can be, particularly when they impact a completed project.
Please feel free to reach out if you have any questions or would like assistance exploring alternative yarn options for future projects.
Best wishes,
Anna and the WEBS Customer Service Team
Thank you for your feedback.
We’re sorry to hear the colorway didn’t fully meet your expectations.
If we can be of any assistance, please do not hesitate to get in touch.
Best wishes,
Anna and the WEBS Customer Service Team
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Anna
WEBS
6 months ago
Thank you for taking the time to share such detailed feedback.
We’re sorry to hear that the color variation between skeins made your project challenging and that the finished fabric didn’t meet your expectations. As Bloomsbury DK is hand-dyed, some variation between skeins, even within the same dye lot, can occur, but we understand how frustrating this can be, especially for a sweater project where consistency is important.
Please don’t hesitate to reach out to us at customerservice@yarn.com if there’s anything more we can help with, or if you’d like assistance finding yarns for future projects.
Best wishes,
Anna and the WEBS Customer Service Team
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.