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WEBS Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

1,107 out of 6,303 reviews

Past year

Trusted Customer

Feefo Verified

12 months ago

Great yarn from a great company.

The yarn was packaged well and I have been pleased with the whole experience of ordering from Webs.

Product reviews

Date of purchase: 06/03/2025

Trusted Customer

Feefo Verified

12 months ago

Right product came reasonably fast.

This came pretty fast, and was as advertised.

Product reviews

Date of purchase: 06/03/2025

Trusted Customer

Feefo Verified

12 months ago

Remix Review

Refund for returned yarn took longer than I anticipated. Called customer service, left a message, refund was made right away.

Yuliia

WEBS

12 months ago

Hello, Thank you for your feedback, and we’re so sorry for the slight delay in processing your refund. We’re currently handling a high volume of orders, and while we’re doing our best to speed things up, it can take a bit of time for us to receive and process returned items. Unfortunately, delivery times are also outside of our control, which can add to the delay. We're glad to hear the refund was issued promptly once you got in touch, and we really appreciate your patience and understanding. If you need assistance with anything else, please let us know. Best wishes, Julie and the WEBS Customer Service Team

Product reviews

Yuliia

WEBS

12 months ago

Thank you for your feedback—we’re really glad to hear you appreciated the idea behind Berroco Remix yarn and its use of recycled materials. It sounds like the difficulty you experienced was due to a mix-up with the yarn weight. Berroco Remix is a thicker weight, so it can definitely affect stitch definition if the pattern calls for Remix Light. We’re glad you were able to reorder the correct yarn, and we hope it works much better for your project! If you ever need help checking yarn compatibility, we’re always happy to assist. Best wishes, Julie and the WEBS Customer Service Team

Date of purchase: 06/03/2025

Trusted Customer

Feefo Verified

12 months ago

Love Malabrigo

Service is always great at Webs.

Product reviews

Date of purchase: 06/02/2025

Jennifer

Feefo Verified

Rancho Mission Viejo

12 months ago

What Jennifer said about WEBS:

My go-to online yarn store

WEBS has a wonder selection of great yarn and I love how you always get a discount on purchases, even small ones! When I’m looking for new yarn for a project, I always start looking on the WEBS site...

Product reviews

Date of purchase: 06/02/2025

Trusted Customer

Feefo Verified

12 months ago

Chunky Merino cable jacket

Great yarns and prices and delivery is quick

Product reviews

Date of purchase: 06/02/2025

Trusted Customer

Feefo Verified

12 months ago

Great yarn, fast service

My orders from Webs are always quick to arrive, and the yarn is always beautiful quality.

Date of purchase: 06/02/2025

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Valley Yarns Huntington Coned Sock Yarn - 2lb Cone

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WEBS Reviews

Valley Yarns 2/14 Alpaca SilkMore reviews of this product (35)View product websiteThis yarn was exactly as described and has been wonderful to work with.

Lopi PlötulopiMore reviews of this product (28)View product websiteThis yarn is great and has a wonderful shading. It smells great as well!

Koigu KPPPM Painter's Fade Palette PackMore reviews of this product (3)View product websiteKoigu Painter's Palette has been my favorite knitting yarn for decades, because of the quality of the yarn itself and the quality of the dyeing. It's also my favorite gauge for scarves and shawls...Read more

Berroco RemixMore reviews of this product (18)View product websiteI really liked the idea of a yarn created from various recycled materials. I am not getting great stitch definition using this yarn that was recommended for a Berocco pattern and am disappointed with...Read more

Malabrigo WashtedMore reviews of this product (37)View product websiteLove Malabrigo yarn. The washted was nice to knit with and I'm very happy with the vest. Of course it's very warm now, but I expect it'll be a very comfy, warm wear as the weather changes.

Malabrigo NoventaMore reviews of this product (35)View product websiteI would give more stars for the Malabrigo Noventa if I could. Love the colors as well as the feel of the yarn. Have knit several items with it, including a headband which I love. Starting a hat...Read more

Malabrigo SusurroMore reviews of this product (16)View product websiteMalabrigo Susurro yarn is wonderful! The colors are rich and positively glow in the sunshine. This is the second time I’ve used it and am just wow’s by the ease of knitting and the resulting fabric,...Read more

Koigu KPPPMMore reviews of this product (44)View product websiteKoigu has always been a favorite yarn of mine, especially for providing accents to solid colored knit projects. I’ve used it for pockets previously and I’m using this yarn for accents pop of contrast...Read more

Debbie Bliss Super Chunky MerinoMore reviews of this product (1)View product websiteI use this yard as a substitute for a Debbie Bliss cable jacket pattern, which called for cashmerino super chunky . That yarn is no longer available, but this super chunky Marino worked nicely with...Read more

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