I needed Xmas lights in May for a theatre show - not only did Xmas Direct have them but they are happy to advise about how to use them as part of a lighting design. Brilliant!
There was no returns policy information on the delivery note. When I found out the bulbs did not fit my lights I asked could I exchange them. I was told I was outside the seven day returns policy. No...
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XmasDirect
XmasDirect
14 years ago
Thank you for your feedback. We are now changing our delivery note as suggested.
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