Good customer service after my money was taken but sale not completed. However, jean fit is awful , they keep falling down and they had clearly been worn already and even had a sticker for someone...
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Customer Service
Voi London
4 years ago
Dear Customer,
Thank you for your review. We are deeply sorry to hear there was an issue with your order. If you require any further assistance please contact our customer service support team at info@voijeans.com where they will be able to take a look into this for you. I hope this helps.
Sorry for any inconvenience caused by this.
Kind Regards,
Voi London
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Muhamed Sumareh
4 years ago
What Muhamed Sumareh said about Voi London:
Amazing value with low price
Fast delivery amazing 🤩 communication with customer support I will definitely come again, thank VOI LONDON 🙏
Customer Service
Voi London
4 years ago
Dear Muhamed,
Thank you for your review, great to hear you are happy with your order and the service received. We hope to see you shopping with us again.
Kind Regards,
Voi London
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Trusted Customer
4 years ago
Absolutely shocking service!!!!!
Items received and tracksuit was big fitting for a large even I ordered a medium
2 shirts I ordered one had stains the other stitching had come undone.
Returned items 26april and sent numerous of...
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Customer Service
Voi London
4 years ago
Hi Mutayab,
Thanks for taking the time to leave a review. We are sorry that you are not happy with the products and services received. I can confirm that your request for refund was processed on 04/05/2022 and you might have received an email notifying the same. Please don't hesitate to get back to us at info@voijeans.com if in case you have further queries. Apologies for the inconvenience caused.
Regards
Voi London
Trusted Customer
4 years ago
Yes upon checking my emails I can confirm the refund is going ahead, but what a nightmare this past week Ive had chasing it, anyways I hope your services do approve in the near future. All the best
Customer Service
Voi London
4 years ago
Dear Muatayub,
We usually require between 3-5 working days excluding weekends and bank holidays to process all refunds/exchanges. Due to bank holidays we can sometimes experience a slight delay and for this we can only apologise. We hope this incident has not disappointed you and you will shop with us again in the near future.
Sorry for any inconvenience.
The Website was really easy to navigate and browse.
Once I had put all of the products that I wanted to purchase into the basket, the payment process was then very easy to complete.
Products were...
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Customer Service
Voi London
4 years ago
Dear Nathan,
Thank you for leaving us such an amazing review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for taking the time to review our business.
Best Wishes,
Voi London
Customer Service
Voi London
4 years ago
Dear Customer,
Thank you for your review, great to hear you are happy with your order and the service received. We hope to see you shopping with us again.
Kind Regards,
Voi London
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simon cummins
4 years ago
What simon cummins said about Voi London:
Excellent quality great fit definitely use again
Excellent quality great fit definitely use again
Customer Service
Voi London
4 years ago
Hi Simon,
Thank you for your review, great to hear you are happy with your order the service received. We hope to see you shopping with us again.
Kind Regards,
Voi London
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waseem raja
4 years ago
What waseem raja said about Voi London:
Top notch good product
I’m really happy with my purchase
Customer Service
Voi London
4 years ago
Hi Waseem,
Thank you for your review, great to hear you are happy with your order the service received. We hope to see you shopping with us again.
Kind Regards,
Voi London
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Mohamed Elsayed
4 years ago
What Mohamed Elsayed said about Voi London:
Your sizes are incorrect abort boxer shorts and extra large which one at a large they were more like a medium I was very disappointed! Apart from that the tracksuits were good and The jeans are...
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Customer Service
Voi London
4 years ago
Hi Mohamed,
Thank you for your review. We are sorry to hear that you were not happy with the items received. Please could you contact our customer service support team at info@voijeans.com where they will be able to help assist you further in this matter. I hope this helps. Sorry for any inconvenience.
Kind Regards,
Voi London
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Andrew Fullick
4 years ago
What Andrew Fullick said about Voi London:
Bad quality and bad sizing
Bad quality and bad sizing, never order from here again
Customer Service
Voi London
4 years ago
Hi Andrew,
Thank you for your review. We are sorry to hear that you were not happy with the items received. Please could you contact our customer service support team at info@voijeans.com where they will be able to help assist you further in this matter. I hope this helps. Sorry for any inconvenience.
Kind Regards,
Voi London
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Sianon Williams
4 years ago
What Sianon Williams said about Voi London:
The quality is not good feel so cheep
Customer Service
Voi London
4 years ago
Hi Sianon,
Thank you for your review. We are sorry to hear that you were not happy with the items received. Please could you contact our customer service support team at info@voijeans.com where they will be able to help assist you further in this matter. I hope this helps. Sorry for any inconvenience.
Kind Regards,
Voi London
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Trusted Customer
4 years ago
Like the fitting
Nice outfit came in few days
Customer Service
Voi London
4 years ago
Hi Zohra,
Thank you for your review, great to hear you are happy with your order the service received. We hope to see you shopping with us again.
Kind Regards,
Voi London
Voi London applies its heritage of quality manufacturing and classic designs to menswear and womenswear. Shop our jeans, tracksuits, hoodies, sweatshirts and t-shirts.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Voi London applies its heritage of quality manufacturing and classic designs to menswear and womenswear. Shop our jeans, tracksuits, hoodies, sweatshirts and t-shirts.
