Post Office Shop is no longer an active Feefo customer
Displaying all 12,562 reviews
TC
Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Post Office Shop:
My order was returned to sender without any explanation. ?
Sarah J
Post Office Shop
8 years ago
Good Morning,
Thank you for your feedback. Please accept my apologies that you did not receive your order.
I have looked into your complaint for you and can see that our courier had a service disruption that resulted in it being returned back to us. Your order was then booked back into our warehouse and a refund was issued to you on 20/04/2018. Please note that this can take up to 3-5 working days to arrive in your bank or building society account.
I apologise for the inconvenience that this has caused you and can confirm that I have requested a complaint to be raised with UPS.
Kind Regards,
Sarah
Post Office Shop Customer Care Team
TC
Trusted Customer
8 years ago
Thanks for ure explanation..no further action will be taken .
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
