Hi Annette - We're so pleased you're happy with your rainbow prosecco glasses. If you haven't checked out the rest of our rainbow range, we definitely recommend it! https://drinkind.co.uk/collections/rainbow-cocktail-glasses. Thanks so much for taking the time out to share this review with us, we really appreciate it!
My order didn't arrive. It's probably an amazon problem but I can't contact Amazon about it.
Miranda
Drinkind
3 years ago
Hi - Thank you for making us aware of this issue. It's my understanding that a member of our customer care team had investigated this with the courier for you. And as we were unable to locate the delivery, a replacement was sent, and has now been received. Thanks so much for taking the time out to share this feedback with us.
Trusted Customer
3 years ago
DrinkKind were amazing, fast response, got me a new order very quickly. Have also raised directly with Amazon so that hopefully it doesn't happen again as I think it's an issue with a local courier.
Really pretty, good quality cocktail glasses and fast delivery. I love knowing that this company commits to donating part of their profits to doing good and being kind.
Miranda
Drinkind
3 years ago
Hi Kayleigh - It's great to hear that you're happy with the rainbow glasses! Thanks so much for taking the time out to share this 5-star review with us, we really appreciate it.
Was easy to order but I have now waited 4 days and still no sign of them.
Miranda
Drinkind
3 years ago
Hi Graham - Thank you for sharing this review with us. I'm very sorry to hear that your Drinkind order hadn't arrived within the expected time-frame. It's our understanding that the delivery was held up with the courier, and after a slight nudge from our customer care team, the delivery arrived later that day. We're truly sorry for any inconvenience this may have caused, and thanks once again for bringing this to our attention.
GE
Graham Easton
3 years ago
I cannot fault the team one bit at Drinkind, very professional and courteous.
The service was good, but overall I am not very happy, as after my purchase I spotted the same product on Amazon for half the price.
Miranda
Drinkind
3 years ago
Thanks so much for sharing this feedback with us, and making us aware of this pricing issue. Our Titanium Cocktail Shaker should have been placed 'on sale' on both platforms, so we're very sorry this was missed! It's my understanding that a member of our customer care team has been in touch with you now, and refunded the difference. Thanks once again for this feedback, it's very much appreciated! :)
Thanks for taking the time to share this feedback with us, Kamaljit. Sorry to hear you're not completely satisfied with all the glassware received, but appreciate your understanding regarding the nature of handblown glass. If you'd like us to take a closer look at the air bubbles in question, please do get in touch with us at wecare@root7.co.uk, where a member of our customer care team will be more than happy to assist. Thanks again for sharing these reviews with us, we always truly appreciate and value this.
Date of purchase: 07/12/2022
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Trusted Customer
4 years ago
Excellent service, fast delivery and beautiful glasses
Miranda
Drinkind
3 years ago
Thanks so much for taking the time out to share this positive review with us - It's great to hear you're happy with your new Rainbow Martini Glasses! :)
I orderd my item on wed 1st June paid for next day delivery so should have arrived Frid 3rd June, but i have not recieved my order yet
Miranda
Drinkind
4 years ago
Hi Annette - I'm very sorry to hear you're feeling disappointed with your recent Drinkind experience. Our cut-off point for next day delivery is 11am, as the order was placed after this, at 3pm, your order would then be despatched on the next working day - due to the long bank holiday weekend, that would be today I'm afraid. We're very sorry if this has caused any inconvenience to you. You should receive your tracking information shortly, and your order should arrive to you tomorrow. If we can be of any further assistance, please do get in touch with us at wecare@drinkind.co.uk. Thank you for taking the time out to share this feedback with us.
AS
Annette Smith
4 years ago
I bought the gift for a friend and she absolutely loves it. It is so beautiful little smaller than expected but still a lovely gift
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