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Workers Credit Union Reviews | Customer Service Reviews for https://www.feefo.com/reviews/workers-credit-union | Feefo

Displaying all 172 reviews

Trusted Customer

4 years ago

Date of purchase: 03/18/2021

Not sure the account is open but can't get through to customer service

I sent in the image of my Drivers License but didn't get any response. The funds haven't been moved out of the account I'm closing yet so I have to assume my Workers account isn't set up yet. But...

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Member Service

Workers Credit Union

4 years ago

Thank you for choosing Workers! And thank you for taking the time to speak with us. We’re glad everything could be resolved. If there’s anything else you need, we welcome you to email us anytime at wcu@wcu.com.

Trusted Customer

4 years ago

Thank you to the team that reached out so quickly to resolve the issue. Everything is all sorted out.

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Trusted Customer

4 years ago

Date of purchase: 03/22/2021

Great assistance opening a checking and savings account

Member Service

Workers Credit Union

4 years ago

Thank you for the five-star review! Have a great day!

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Trusted Customer

4 years ago

Date of purchase: 03/09/2021

Very nice and efficient.

Very pleasant and efficient. Took care of our needs.

Member Service

Workers Credit Union

4 years ago

Thank you for the five-star review! Have a great day!

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Renard S. Davis

4 years ago

Date of purchase: 03/11/2021

What Renard S. Davis said about Workers Credit Union:

Great customer service!

Member Service

Workers Credit Union

4 years ago

Thank you for the five-star review! Have a great day!

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Trusted Customer

4 years ago

Date of purchase: 03/10/2021

I strongly recommend WCU.

I scheduled an appointment with a representative at the Groton office and she was extremely helpful in assisting me with setting up a checking as well as a savings account.

Member Service

Workers Credit Union

4 years ago

Thank you for the kind words and five-star review! Have a great day!

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Trusted Customer

4 years ago

Date of purchase: 03/05/2021

Excellent service

Excellent service, every question answered and all service explained

Member Service

Workers Credit Union

4 years ago

Thank you for the five-star review! Have a great day!

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Emily J. Guinta

4 years ago

Date of purchase: 03/03/2021

What Emily J. Guinta said about Workers Credit Union:

Great!

Tom was very approachable, confident and knowledgeable when advising us on options for loans and high interest savings.

Member Service

Workers Credit Union

4 years ago

Thank you for the five-star review! We will pass your message along to Tom. Have a great day!

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Mary E. Short

4 years ago

Date of purchase: 02/23/2021

What Mary E. Short said about Workers Credit Union:

Opened 2 new accounts.

I was allowed in the bank without an appointment and helped right away.

Member Service

Workers Credit Union

4 years ago

Thank you for the five-star review! Have a great day!

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Reginald E. Smith

Ayer, Ma

4 years ago

Date of purchase: 02/23/2021

What Reginald E. Smith said about Workers Credit Union:

Excellent customer service

The Assistant Branch Manager was truly helpful, professional and explained the many other services offered by Workers. I was extremely satisfied with my experience.

Member Service

Workers Credit Union

4 years ago

Thank you so much for your kind words and five-star review! Have a great day!

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Trusted Customer

4 years ago

Date of purchase: 02/23/2021

Incredible Customer Service

Randi Lawrence is the best!!!! I was about to cancel my accounts after being with WCU for over 25 years, but Randi went out of her way to assist me and get me what I needed.

Member Service

Workers Credit Union

4 years ago

Thank you so much for the five-star review! We will pass your message along to Randi. Have a great day!

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About Workers Credit Union

Whatever stage of life you're in Workers wants to meet you there. Whether it's opening a checking/savings account, financing your education, moving into or updating your home, driving away in a new car, investing your money, saving for retirement or building your business, Workers is focused on working with you to meet your financial goals.

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978-353-8026

PO Box 8207, Fitchburg, Massachusetts, 01420, United States

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