How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

WoolOvers Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 3,481 reviews

Trusted Customer

New Zealand

9 years ago

What Trusted Customer said about WoolOvers:

Fits well except the sleeves are too long. Would always recommend Wool Overs

Product reviews

Customer Services UK

WoolOvers

9 years ago

Thank you for your feedback and we are very sorry to hear you have received a garment which did not fit. We do try our best to ensure that the right size is selected when customers create their order with us. We provide sizing charts for all items online and our website does warn customers when they are looking at unisex sized items. We are currently in the process of phasing out all of our unisex sizing and introducing just Mens and Womens sizes from November of this year through to February of next year. I have checked your order and you are more than welcome to return this item to us. If you do have any further questions or concerns, please do not hesitate to contact us

Date of purchase: 08/18/2016

Trusted Customer

Otago, New Zealand

9 years ago

What Trusted Customer said about WoolOvers:

Great product and Service

Living in New Zealand I have found Woolovers to be fast, efficient and of good quality.

Date of purchase: 08/19/2016

Trusted Customer

Montreal, Canada

9 years ago

What Trusted Customer said about WoolOvers:

Generally very pleased. Excellent quality.

I am generally very happy with my purchases from woolovers. Only when I buy for my husband, I have some problems determining his size.

Product reviews

Date of purchase: 08/15/2016

Trusted Customer

Whangaparap

9 years ago

What Trusted Customer said about WoolOvers:

Consistently top service and quality of clothes.

Great service never have to wait too long for something coming from the UK. Beautifully presented and packaged. Husband very happy with jumpers

Product reviews

Date of purchase: 08/18/2016

Trusted Customer

9 years ago

Delivery fast & goods good.

Date of purchase: 08/17/2016

Trusted Customer

9 years ago

Lovin' it!

Always speedy with delivery, incredible prices, lovely quality, abundant colours and many designs to choose from.

Product reviews

Date of purchase: 08/16/2016

Trusted Customer

Greymouth NZ

9 years ago

What Trusted Customer said about WoolOvers:

Happy with process, and consistency in service to the mail centre.

What l was seeing on-line matched what l received colour wise. Appreciate the care with which everything is individually wrapped, this makes it all the more special when opening items and trying...

Product reviews

Date of purchase: 08/17/2016

Trusted Customer

New Zealand

9 years ago

What Trusted Customer said about WoolOvers:

Generally prompt delivery and reliable sizing.

Would have used excellent but for the experiences I have had purchasing a V neck Cashmere & cotton jumper. It must have meant to say the sizing was unisex but I ordered a Womens XL and it was like a...

Product reviews

Date of purchase: 08/16/2016

Trusted Customer

New Zealand

9 years ago

What Trusted Customer said about WoolOvers:

Great shopping experience

My purchase was easy and straightforward and arrived to me, on the opposite of the world, within the stated timeframe. Thank you Woolovers

Product reviews

Date of purchase: 08/15/2016

Trusted Customer

9 years ago

What Trusted Customer said about WoolOvers:

Excellent product at very competitive price. unbelievable speedy delivery - 4 days from ordering to delivery in NZ.

Product reviews

Date of purchase: 08/17/2016

Not received a review invite?

Catherine Cat In Stocking Christmas Decoration

View all media (9)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

WoolOvers Reviews

Unisex Cashmere and Cotton Stripe Button Shoulder JumperMore reviews of this product (3)View product websiteVery disappointed that this jumper in size L is far to big for me. I have always bought L don't know if I can send it back to exchange for a smaller size. the sleeves are about 14cm too long.

Womens Silk and Cotton Soft Feel V Neck CardiganMore reviews of this product (24)View product website

Womens Silk and Cotton Curved Hem JumperMore reviews of this product (2)View product websiteSoft and comfortable. Great looking style.

Unisex Lambswool Crew Neck JumperMore reviews of this product (35)View product website

Mens Silk and Cotton Crew Neck JumperMore reviews of this product (4)View product website

Womens Silk and Cotton Soft Feel V Neck CardiganMore reviews of this product (24)View product website

Womens Silk and Cotton Long Sleeve V Neck JumperMore reviews of this product (12)View product websiteLove it apart from the shapeless bottom of the jumper. Would prefer more tailored. No ribbed hem.

Womens Silk and Cotton CamiMore reviews of this product (27)View product websiteNice fit, comfy, warm. The labels inside are really scratchy and will need to be unpicked as cutting them off didn't help.

Womens Silk and Cotton Cropped Crew Neck CardiganMore reviews of this product (6)View product websiteMy fave product from Woolovers. Cute, sexy, stunning colours, nice cheeky fit. Ideal weight in summer and inside in winter.

Womens Silk and Cotton Cropped Crew Neck CardiganMore reviews of this product (6)View product website

Womens Silk and Cotton Roll Edge Wrap CardiganMore reviews of this product (2)View product websiteVery pretty and feminine, and all the benefits of silk/cotton mix. Nice untied too.

Womens Cashmere and Merino Scoop Neck WaistcoatMore reviews of this product (2)View product websitePerfect over a collared white shirt for the office. Just the right weight to keep me at the right temperature.

Unisex Silk and Cotton Fine Stripe ScarfMore reviews of this product (1)View product websiteI am a scarf person and find the softness of this scarf particularly cheering on this cold bitter winter day.

Unisex Silk and Cotton Breton Stripe ScarfMore reviews of this product (1)View product websiteHappy l have a hat that will pair with this scarf.

Unisex Cashmere and Cotton Argyle JumperMore reviews of this product (4)View product websiteA departure from usual colour choices. Happy to try something out of my comfort range.

Unisex Cashmere and Cotton Soft Feel ScarfMore reviews of this product (2)View product website

Womens Silk and Cotton Spot V Neck CardiganMore reviews of this product (21)View product websiteLove the length in the torso and arms and coverage re quirky reshaping of my body as l navigate menopause.

Unisex Cashmere and Cotton V Neck JumperMore reviews of this product (6)View product websiteLovely quality but massive sizing for Women's XL, more like a Women's 3XL

Unisex Lambswool Crew Neck JumperMore reviews of this product (14)View product websiteI am delighted with my lambs wool jerseys. The quality and workmanship is typical of Woolovers high quality.

Unisex Lambswool Crew Neck JumperMore reviews of this product (14)View product websiteI am delighted with my lambs wool jerseys. I bought 2 in different colours and am very pleased with both

Unisex Lambswool V Neck JumperMore reviews of this product (47)View product websiteQuality product true to sizing.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?