Because I have not yet received the item. I have reported it today. This is a gift and I am anxious that this be addressed asap.
Customer Care Team
WoolOvers
9 years ago
Thank you for your feed back and we would like to sincerely apologise that you have not yet received your order. Standard delivery time usually takes 10 working days but has been taking longer at this busy time. Please see emails where we have further detailed. Again please accept our apologies for the inconvenience caused.
Product reviews
Customer Care Team
WoolOvers
9 years ago
Thank you for your feed back and we would like to sincerely apologise that you have not yet received your order. Standard delivery time usually takes 10 working days but has been taking longer at this busy time. Please see emails where we have further detailed. Again please accept our apologies for the inconvenience caused.
Cowl Neck Cashmere sweater (beige) - good quality, true to size (m), excellent fit and sleeve length. Excellent value for money.
Cashmere and merino polo sweater (Sage green(small) fit, not as...
Very good quality cardigan, exactly as expected, a bit more expensive than I expected due to the addition of VAT which I had thought was included in the price.
Заказала свитерок меринос+кашемир. Выбрала цвет, размер XL, заказывала из раздела "женское". Номер посылки перестал отслеживаться после "вылета в страну получения", посылка шла очень долго и приехала...
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.