1st of all, I have yet to receive my order. which is late.
I can say for in the past, my purchases arrived on time and the product was fair. There were some minor issues with the wool garments...
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Tony Customer Care
WoolOvers
9 years ago
Thank you for your feedback, I am sorry that your parcel has not arrived in the specified timeframe. I have contacted our logistics company and you directly to rectify the problem. If we can help further please contact the Customer Care Team on info@woolovers.com and we will help you.
You have canceled my order without any explanation or reason!
"We confirm that your order has been cancelled and any charges made will be reversed. Should you require any further information or...
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Tony Customer Care
WoolOvers
9 years ago
Thank you for your feedback, I have asked our third party company managing the order to contact you directly to explain why the order has been cancelled. If you need any further assistance please contact the Customer Care Team on info@woolovers.com.
I have not received my order and cannot track it!!!
Frustrated
Tony Customer Care
WoolOvers
9 years ago
Thank you for your feedback, I do apologise your parcel has not turned up. It is on its way to you and I have asked our logistics company to contact you to update the location. I have also contacted you directly to recitify the issue. If you have any furrther questions please contact the Customer Care Team on info@woolovers.com.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.