How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

WoolOvers Reviews

http://www.woolovers.com.au

Rated

Exceptional

All-natural, all-affordable knitwear specialists. Lovers of superb, all-day, everyday style, we keep it real for you.

Service

4.7

Product

4.5

924

135

1,145

ratings over the past year

Displaying all 16,620 reviews

Peter

Sydney

1 day ago

Date of purchase: 06/19/2025

What Peter said about WoolOvers:

Excellent service from WoolOvers from start to finish. I recommend WoolOvers to all my family and friends.

WoolOvers CS

WoolOvers

1 day ago

Good morning Peter, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Trusted Customer

1 day ago

Date of purchase: 06/06/2025

Hope they rethink sleeve length

Always delivered packaged professionally, promptly and safely.

Product reviews

Rosalie

Launceston

1 day ago

Date of purchase: 06/12/2025

What Rosalie said about WoolOvers:

Satisfactory

WoolOvers CS

WoolOvers

1 day ago

Good morning Rosalie, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Trusted Customer

1 day ago

Date of purchase: 06/17/2025

The order process was easy and the delivery was prompt.

WoolOvers CS

WoolOvers

1 day ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Katherine

Adelaide

1 day ago

Date of purchase: 06/12/2025

What Katherine said about WoolOvers:

First stop for knitwear

I have been buying Woolovers products for years. It is the first place I look for knitwear and the orders arrive quickly.

WoolOvers CS

WoolOvers

1 day ago

Good morning Katherine, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Trusted Customer

1 day ago

Date of purchase: 06/12/2025

I’ll be happier when I receive reimbursement x 2 When I called the service he was pleasant and knowledgeable. I would buy jumpers or cardigans from Woolovers

WoolOvers CS

WoolOvers

1 day ago

Good morning, Thank you for your review, we are delighted you are pleased with the service you received, as we are based in the UK, returns can take a while to process, we are sorry for the inconvenience, and we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Trusted Customer

2 days ago

Date of purchase: 06/19/2025

Silk and cotton polo

Prompt

WoolOvers CS

WoolOvers

1 day ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Helen Karsten

Carlingford, NSW

2 days ago

Date of purchase: 06/19/2025

What Helen Karsten said about WoolOvers:

The service is very prompt.

WoolOvers CS

WoolOvers

1 day ago

Good morning Helen, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Julie

New Zealand

2 days ago

Date of purchase: 06/19/2025

What Julie said about WoolOvers:

Easy to contact

Communication mostly v g. Had problems with visa from N Z. Not Woolovers problem but they were helpful & communicated well. Once garments arrived, I wished to swap one jersey but from customer’s...

Read all

Product reviews

Trusted Customer

2 days ago

Date of purchase: 06/19/2025

WoolOvers CS

WoolOvers

2 days ago

Good Afternoon Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services

Product reviews

Not received a review invite?

About WoolOvers

All-natural, all-affordable knitwear specialists. Lovers of superb, all-day, everyday style, we keep it real for you. Be inspired by our wonderful yarns, wearable styles and fantastic website.

Read all

0845 073 1044

WOOL OVERS HOUSE, VICTORIA GARDENS, BURGESS HILL, West Sussex, RH15 9NB, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

WoolOvers Reviews

Mens Lambswool Polo Neck JumperMore reviews of this product (175)View product websiteEverything about this this jumper is perfect ,I am 55 and starting to feel the cold, I put this polo neck jumper on and the cold goes a way. It is a great product with generous sizing

Mens Essential Pure Lambswool GlovesMore reviews of this product (1)View product websiteExcellent product, keeps my hands very warm

Cashmere Merino Cable Crew Neck JumperMore reviews of this product (173)View product websiteHappy with purchase

Cashmere Merino Cable Crew Neck JumperMore reviews of this product (173)View product websiteHappy with purchase

Womens Essential Lambswool GloveMore reviews of this product (7)View product websiteLove the colour and they are nice and warm. Very happy with my purchase.

100% Pure Wool Knitted Guernsey JumperMore reviews of this product (64)View product websiteI bought the same style in two different colours. Both look good and the different patterns around the sleeves add a nice detail. They are also a good weight - perfect for colder days without being...Read all

Checked Shirt DressMore reviews of this product (1)View product websiteI ordered the check dress size 12 but even though it fit I felt the size 14 would have a bit more room but I wasn’t happy with the 14. I have returned both dresses and am still awaiting...Read all

Silk and Cotton Polo Neck JumperMore reviews of this product (93)View product websiteExcellent value.

Cashmere & Merino V Neck Knitted JumperMore reviews of this product (417)View product websiteThe v neck sweater is perfect. I am a size 10 and usually buy a M but bought the XL as I wanted a long loose fit with this one. The pink is gorgeous. Bright and happy. Thank you Woolovers. I love...Read all

100% Pure Wool Aran Crew Neck JumperMore reviews of this product (61)View product websiteIt has always been a great experience purchasing from Woolovers but not this time. Jersey was so large & long & a heavy weight - it was enormous on me. I’ve sent it back & am disappointed.

Womens Lambswool CrewMore reviews of this product (453)View product websiteGreat jersey, colour & fit. I love it, very warm & cosy to wear. Great casual shape. Would purchase another of same style. Arrived promptly from Australia too.

Pure Wool Aran CoatiganMore reviews of this product (209)View product websiteBeautiful cardigan. Keeps me nice and warm, beautiful color. Easy and straightforward process, delivery was quick..would love to buy more in the same style. Would love to see more selection or colors...Read all

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?