had a problem with one of the blocks which was rectified without quibble.
Adie
WoodBlocX
1 year ago
Thank you for the 5-star review. We are very happy to hear that the problem with the block was rectified quickly and you are pleased with the service. We hope to see you again soon.
Product reviews
Adie
WoodBlocX
1 year ago
Thank you for the 5-star review. We are very happy to hear that the problem with the block was rectified quickly and you are pleased with the service. We hope to see you again soon.
Date of purchase: 04/18/2025
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Trusted Customer
Feefo Verified
1 year ago
Adie
WoodBlocX
1 year ago
Thank you for the 5-star review! We very much appreciate it and hope to see you again.
Product reviews
Adie
WoodBlocX
1 year ago
Thank you for the 5-star review! We very much appreciate it and hope to see you again.
Adie
WoodBlocX
1 year ago
Thank you for the 5-star review! We very much appreciate it and hope to see you again.
Date of purchase: 04/16/2025
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Martin Borthwick
Feefo Verified
Newcastle upon Tyne
1 year ago
Adie
WoodBlocX
1 year ago
Thank you for the fantastic feedback! Everyone here at WoodblcoX appreciates it. We hope to see you again very soon.
Product reviews
Adie
WoodBlocX
1 year ago
Thank you for the fantastic feedback! Everyone here at WoodblcoX appreciates it. We hope to see you again very soon.
Product was easy to order, but quality was not as expected.
Adie
WoodBlocX
1 year ago
Thank you for the feedback. All wood is pre-treated to ensure its long life. As the treatment is UV activated, once exposed to direct sunlight and the elements, the blocks will turn the golden colour as seen in the photographs on our website. This can take a few weeks depending on levels of sunlight. As instructions can get damaged during transport, we send all instructions free of charge by email at the point of order. We do sell printed instructions but we have to charge for these as the instructions will need additional protection so they are not damaged in transit
Product reviews
Adie
WoodBlocX
1 year ago
Thank you for the feedback. All wood is pre-treated to ensure its long life. As the treatment is UV activated, once exposed to direct sunlight and the elements, the blocks will turn the golden colour as seen in the photographs on our website. This can take a few weeks depending on levels of sunlight. As instructions can get damaged during transport, we send all instructions free of charge by email at the point of order. We do sell printed instructions but we have to charge for these as the instructions will need additional protection so they are not damaged in transit
First class advice and free design service. Nothing is too much trouble for them. Delivery is swift and everything arrives on a pallet with clear layer by layer instructions.
Product reviews
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Date of purchase: 04/21/2025
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Trusted Customer
Feefo Verified
1 year ago
Adie
WoodBlocX
1 year ago
Thank you for the 5-star review. we very much appreciate it and look forward to seeing you again.
Product reviews
Adie
WoodBlocX
1 year ago
Thank you for the 5-star review. we very much appreciate it and look forward to seeing you again.
Hi David!
Thank you for takign the time to leave the review. We appreciate the feedback. Can you confirm if you trimmed the planter after installation? We advertise the liner as a universal size and that it needs to be trimmed after installation. Due to the thousands of combinations of sizes we supply, we are unable to provide a ready-made sized liner.
Adie
WoodBlocX
1 year ago
Hi David!
Thank you for takign the time to leave the review. We appreciate the feedback. Can you confirm if you trimmed the planter after installation? We advertise the liner as a universal size and that it needs to be trimmed after installation. Due to the thousands of combinations of sizes we supply, we are unable to provide a ready-made sized liner.
Adie
WoodBlocX
1 year ago
Thanks for the feedback about the instructions. We are looking to change the colours to make them easier to read. We will hopefully have this issue resolved soon.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.