Some offers don't exist. WD should honour these or offer something by way of compensation for wasted time.
Graphs not accurate. Canaletto Pinot Grigio was sometimes significantly less than the...
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Wines Direct
WinesDirect
11 years ago
Thank you for your feedback. I’m sorry you had troubles with the offers. We receive prices and stocks directly from merchants and update them once or twice a day. Unfortunately, we can’t update them in real time as it would slow down our website, but we try our best to keep the site updated and accurate. If you see anything wrong, feel free to contact us on 01483 347 377.
Our graphs show historical merchant prices and we show 2 prices on the website, the merchants price, and a voucher price (if they are running one with us). These voucher codes are sometimes for new customers only so it would be misleading to show this on the historical pricing as it would not be accurate to existing customers who cannot use the code.
We have increased the number of merchants on the website and we hope this number increases significantly in 2015. We have already added Morrisons and Sainsburys and are in the process of adding 2 independent wine merchants (The Vinorium and Great Western Wines).
Many thanks,
Clotilde Delebarre
Wines Direct
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
