Your service is second to none.you always supply great quality products.My works were so fresh ,thankyou.
Product reviews
Date of purchase: 05/22/2018
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Trusted Customer
8 years ago
Website very easy to use and fast postage
Product reviews
Date of purchase: 05/22/2018
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CU
Customer
8 years ago
What Customer said about Willy Worms:
Following a phone call check to see if certain items were available, my items were delivered the following day. Superb customer service. I will certainly recommend them to my friends and colleagues.
When both worms and maggots arrived they were close to dying van obviously was too warm won't be buying them from yous again or recommending very poor service
Chris
Willy Worms
8 years ago
Hi, I'm very sorry you are disappointed with the worms and maggots. Clearly the heat was an issue this week and the product had cooked in the van. Obviously this is not how we intend to deliver our products and we very rarely have an issue. We have introduced cool box delivery for larger quantities of maggots when its warm however it is not cost effective at the moment with half pint and one pint deliveries. We are doing trials at the moment and hopefully will be introducing a cool system for smaller items very shortly. I am sorry for the inconvenience caused and would be happy to offer you a credit for another order if you wish to order again. Many thanks
Chris
Willy Worms
8 years ago
Hi, I'm very sorry you are disappointed with the worms and maggots. Clearly the heat was an issue this week and the product had cooked in the van. Obviously this is not how we intend to deliver our products and we very rarely have an issue. We have introduced cool box delivery for larger quantities of maggots when its warm however it is not cost effective at the moment with half pint and one pint deliveries. We are doing trials at the moment and hopefully will be introducing a cool system for smaller items very shortly. I am sorry for the inconvenience caused and would be happy to offer you a credit for another order if you wish to order again. Many thanks
Product reviews
Chris
Willy Worms
8 years ago
Hi, I'm very sorry you are disappointed with the worms and maggots. Clearly the heat was an issue this week and the product had cooked in the van. Obviously this is not how we intend to deliver our products and we very rarely have an issue. We have introduced cool box delivery for larger quantities of maggots when its warm however it is not cost effective at the moment with half pint and one pint deliveries. We are doing trials at the moment and hopefully will be introducing a cool system for smaller items very shortly. I am sorry for the inconvenience caused and would be happy to offer you a credit for another order if you wish to order again. Many thanks
Chris
Willy Worms
8 years ago
Hi, I'm very sorry you are disappointed with the worms and maggots. Clearly the heat was an issue this week and the product had cooked in the van. Obviously this is not how we intend to deliver our products and we very rarely have an issue. We have introduced cool box delivery for larger quantities of maggots when its warm however it is not cost effective at the moment with half pint and one pint deliveries. We are doing trials at the moment and hopefully will be introducing a cool system for smaller items very shortly. I am sorry for the inconvenience caused and would be happy to offer you a credit for another order if you wish to order again. Many thanks
Chris
Willy Worms
8 years ago
Hi, I'm very sorry you are disappointed with the worms and maggots. Clearly the heat was an issue this week and the product had cooked in the van. Obviously this is not how we intend to deliver our products and we very rarely have an issue. We have introduced cool box delivery for larger quantities of maggots when its warm however it is not cost effective at the moment with half pint and one pint deliveries. We are doing trials at the moment and hopefully will be introducing a cool system for smaller items very shortly. I am sorry for the inconvenience caused and would be happy to offer you a credit for another order if you wish to order again. Many thanks
Chris
Willy Worms
8 years ago
Hi, I'm very sorry you are disappointed with the worms and maggots. Clearly the heat was an issue this week and the product had cooked in the van. Obviously this is not how we intend to deliver our products and we very rarely have an issue. We have introduced cool box delivery for larger quantities of maggots when its warm however it is not cost effective at the moment with half pint and one pint deliveries. We are doing trials at the moment and hopefully will be introducing a cool system for smaller items very shortly. I am sorry for the inconvenience caused and would be happy to offer you a credit for another order if you wish to order again. Many thanks
We are a family run business that has been breeding and growing worms since 1997. Over the years we have built a reputation of providing the best quality worms for fishing in the UK. Our aim is to provide the largest selection of fishing baits combined with a simple and enjoyable shopping experience.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are a family run business that has been breeding and growing worms since 1997. Over the years we have built a reputation of providing the best quality worms for fishing in the UK. Our aim is to provide the largest selection of fishing baits combined with a simple and enjoyable shopping experience.