Delivery was slower than expected and would have liked the item in a box for the price paid.
Product reviews
Sarah
Willow Cashmere
8 years ago
We were very surprised and disappointed to read your review and our lowest ever rating, as we have been selling our classic wraps for 15 years and have always had wonderful feedback. The cashmere we use is very high quality and I would be very surprised if you can find comparable cashmere at the same price. Please do send the wrap back for a full refund if you are unhappy and I can inspect the wrap for you. Regarding the colour of your wrap, Im sorry you felt the image on the website was a little deeper in colour, different monitors do sometimes vary but we do try and make the images as close as possible.
Lovely quality products (even more colour choice please). Good and prompt customer service, refunds and delivery
Date of purchase: 02/09/2018
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Trusted Customer
8 years ago
What Trusted Customer said about Willow Cashmere:
Excellent quality.
Product reviews
Date of purchase: 02/04/2018
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Trusted Customer
8 years ago
Quick delivery, lovely cashmere, would recommend.
Product reviews
Date of purchase: 02/06/2018
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Trusted Customer
8 years ago
Beautiful cashmere wrap bought for my daughter’s 21st birthday. Gorgeous quality and good weight - perfect for cold winter evenings. Very quick delivery too.
Product reviews
Date of purchase: 02/05/2018
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Trusted Customer
8 years ago
What Trusted Customer said about Willow Cashmere:
This is the third item I have bought from Willow and I have loved them all. They arrive all wrapped in tissue paper and it is the best cashmere I have ever bought. Washes beautifully and I always get...
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Product reviews
Date of purchase: 02/02/2018
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Trusted Customer
8 years ago
What Trusted Customer said about Willow Cashmere:
Efficient service, helpful people on the end of the phone or email you back
I already have the grey shawl, and I love it. I was hankering after the black one, and when I saw the sale price just had to have it.
The quality is excellent and the suede fringe makes it that bit...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
