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William Russell Reviews

Rated
Excellent

Independent provider of international health, life & income protection insurance.

Service
4.5
/5
Product
4.4
/5

5

4

3

2

1

132

38

9

3

5

187

ratings over the past year

Displaying all 1,300 reviews
Trusted Customer
3 days ago
Date of purchase: 06/16/2024
Neck brakers for old people In just 2 more years i may not be able to effort it!
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Angela Hurst
William Russell
19 hours ago
Thanks very much for your review, we very much appreciate your feedback. If you would like to speak to one of our team in more depth about the cover you have and the premium you pay, please feel free to get in touch anytime on +44 1276 486455 or contact@william-russell.com.
1 product purchased
Trusted Customer
6 days ago
Date of purchase: 01/06/2024
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Angela Hurst
William Russell
19 hours ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.
1 product purchased
AG
A Gardiner
Milan
7 days ago
Date of purchase: 06/14/2024
What A Gardiner said about William Russell:
I have been with William Russell for many years, most of the years that I have been in Italy. I have no complaints about the service, I am particularly appreciative of the help given to me in changing
...
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Angela Hurst
William Russell
19 hours ago
Thank you for taking the time to provide this valuable feedback and for being a William Russell customer for many years! We are glad to hear you are happy with the service you have received from us so far. Should you ever need to use your insurance, our team is always here to help whatever the situation so please do get in touch if you need our assistance.
1 product purchased
JH
Jonathan Harlow
8 days ago
Date of purchase: 06/18/2024
What Jonathan Harlow said about William Russell:
Quick and attentive response.
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Angela Hurst
William Russell
8 days ago
Thank you for your fantastic rating and comments. We sincerely value your feedback and are really pleased to hear that you are happy with the service you have received from us. We strive to deliver excellent quality customer care at all times.
1 product purchased
Trusted Customer
8 days ago
Date of purchase: 05/27/2024
everything is going smoothly
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Angela Hurst
William Russell
8 days ago
Many thanks for your 5 star review. We are absolutely delighted to hear how pleased you are with the service that you have received from our team. We sincerely thank you again for taking the time to comment.
1 product purchased
Trusted Customer
14 days ago
Date of purchase: 06/16/2024
Very good
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Angela Hurst
William Russell
14 days ago
Many thanks for your positive review of your personal health plan renewal, we're happy to have you with us as a William Russell member and we're here should you need us!
1 product purchased
Trusted Customer
14 days ago
Date of purchase: 06/13/2024
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Angela Hurst
William Russell
14 days ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.
1 product purchased
Trusted Customer
16 days ago
Date of purchase: 07/04/2024
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Angela Hurst
William Russell
15 days ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.
1 product purchased
TK
Tiina Koljak
17 days ago
Date of purchase: 07/02/2024
What Tiina Koljak said about William Russell:
Fast, friendly and really good conditions.
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Angela Hurst
William Russell
17 days ago
Many thanks for your positive review. We are absolutely delighted to hear how pleased you are with the service that you have received from our team. We sincerely thank you again for taking the time to comment.
1 product purchased
JR
Justin Alexander Robertson
Cebu City
20 days ago
Date of purchase: 07/06/2024
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Angela Hurst
William Russell
20 days ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.
1 product purchased
About William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
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William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom
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About William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.