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William H Brown Reviews | Customer Service Reviews for https://www.feefo.com/reviews/william-h-brown | Feefo

Displaying all 9,952 reviews

Ms Screen

8 years ago

Date of purchase: 04/22/2017

What Ms Screen said about William H Brown:

Excellent, did everything they said they would do.

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Mrs Pearson

Huddersfield

8 years ago

Date of purchase: 05/08/2017

What Mrs Pearson said about William H Brown:

Excellent, would definitely recommend WH Brown and use them again

Fantastic!!!! ... went above and beyond what was asked of them. The lady who who looked after the sale of my property was just amazing, every time I called she always had the answers, always...

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Mr & Mrs Hobbs

Ossetf

8 years ago

Date of purchase: 05/17/2017

What Mr & Mrs Hobbs said about William H Brown:

Communication zero and felt a nuance all way through sale.Didn't even hear from agents on day of completion didn't know what to do with keys until I contacted the buyer myself on the day.Would not...

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Paul

William H Brown

7 years ago

Hi Mr and Mrs Hobbs, thank you for taking the time to leave a review of the Wakefield branch on Feefo. We're very disappointed to hear that the communication throughout the sales process was lacking we strive to offer the best customer service possible and will forward over your responses to the branch for them to review. If you would like to email socialmedia@sequencehome.co.uk to expand on your issues then we will, of course, be more than happy to look into them for you. Best Regards.

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Trusted Customer

8 years ago

Date of purchase: 05/18/2017

They generated a lot of viewings and showed them round in my absence,and secured an early sale.

Marketing Team

William H Brown

8 years ago

Hi,

Thanks so much for this lovely 5-star feedback, we're glad the William H Brown team gave you great service and you felt they were quick and professional in selling your home. If there's anything further you please don't hesitate to get back in touch.

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Mr & Mrs Richmond

8 years ago

Date of purchase: 05/18/2017

What Mr & Mrs Richmond said about William H Brown:

Very disappointed with the service and the high fees I had to oay for a bad

They need to be more communicative and inform customers of what is really happening with their sale.

Marketing Team

William H Brown

7 years ago

Hello,

We're so sorry you're not happy with the service received at the Ipswich branch and you felt more communication was needed, if you can send further details to socialmedia@sequencehome.co.uk, we'd be happy to look into this for you.

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Mr and Mrs Huckle

Kings Lynn

8 years ago

Date of purchase: 05/18/2017

What Mr and Mrs Huckle said about William H Brown:

Generally did what was required except I was initially told that I would be contacted each week with an update. Apart from at the very end the only contact was when I contacted them, and even then I...

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Mr & Mrs Allchin

8 years ago

Date of purchase: 06/07/2017

What Mr & Mrs Allchin said about William H Brown:

Lovely staff, process could've been smoother

The staff at Oakwood branch are lovely and very warm people. However there were some inconsistencies in messages - lots of people involved meant sometimes messages were missed or misinterpreted. To...

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Trusted Customer

8 years ago

Date of purchase: 04/28/2017

The service was quick in the beginning, you could tell they are a wide and truly experienced company, very professional. The whole proses took 12 weeks I didn't think it needed to take that long as...

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Mrs Pope

8 years ago

Date of purchase: 04/24/2017

What Mrs Pope said about William H Brown:

Excellent, consistent service from March branch office.

Staff were very professional. Communication with me good. Managed process of sale very well. I would recommend/ use the March office again.

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Trusted Customer

8 years ago

Date of purchase: 04/26/2017

Just prompt and efficient.

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About William H Brown

Established in 1890 by William Henry Brown, in Lincolnshire the brand known as William H. Brown now have over 120 branches and two auction centres. We manage thousands of home moves every year - so when it comes to buying, selling, renting or letting we’ve got lots of experience...it doesn't end there, William H Brown are also part of the national chain of estate agents called Sequence UK Limited so if you are looking further afield we can help with that too.

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0151 236 9319

Cumbria House, Leighton Buzzard, Bedfordshire, LU7 1GN, United Kingdom