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Wilby Reviews

https://www.wilbyltd.co.uk/
Service
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ratings over the past year

Wilby is no longer an active Feefo customer
Displaying all 53 reviews
CU
Customer
Halifax
6 years ago
Date of purchase: 09/29/2018
What Customer said about Wilby:
Dedicated and Experienced Broker
The best Insurance broker I have dealt with, great service, best cover, reasonable premiums.
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Anthony
Wilby
6 years ago
Wow thanks Andrew! We're delighted with your feedback and I'll share it with the team!
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Trusted Customer
6 years ago
Date of purchase: 06/01/2018
A trusted local adviser
Moved to Wilby after many years with another broker. The local knowledge of the team is a great asset which enables them to advise us both local and global levels. The team are always ready to help -...

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Anthony
Wilby
6 years ago
Thank you for your feedback, we're sorry that you had some issues when team members were away. Hopefully we can continue to improve and exceed your expectations!
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CU
Customer
6 years ago
Date of purchase: 04/29/2018
What Customer said about Wilby:
great service
I have been been using Wilby Insurance for number of years. I found them efficient, helpful and accommodating. All I can say is: Thank You and keep up the good work
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Trusted Customer
6 years ago
Date of purchase: 04/25/2018
They always do an excellent job and I wouldn’t hesitate to renew with them again.
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CU
Customer
6 years ago
Date of purchase: 04/11/2018
What Customer said about Wilby:
My partner has been with them for over 6 years for car insurance I have been with them for 2 years the service is excellent all the staff are friendly and helpful and it's been plane sailing with...

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CU
Customer
Halifax
6 years ago
Date of purchase: 05/01/2018
What Customer said about Wilby:
Great service from this insurance company, easy to deal with and build a good relationship with staff.
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CU
Customer
halifax
7 years ago
Date of purchase: 03/27/2018
What Customer said about Wilby:
efficient and friendly
always prompt with reminders of insurance dates. Friendly staff.
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CU
Customer
7 years ago
Date of purchase: 02/06/2018
What Customer said about Wilby:
They have always dealt with any queries promptly
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CU
Customer
7 years ago
Date of purchase: 02/18/2018
What Customer said about Wilby:
No, not worth explaining as tried to at renewal stage, years of being a customer and securing other people's service to yourself appears to count for nothing
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Anthony
Wilby
7 years ago
Thank you for your feedback Julian. We are sorry that you feel you have had a negative experience. We have been in touch to clarify the situation and hope that by working together more closely in future we can restore your trust in our service. 
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CU
Customer
7 years ago
Date of purchase: 12/08/2017
What Customer said about Wilby:
Friendly and efficient
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About Wilby
Wilby are independent Chartered Insurance Brokers and risk management specialists with offices in West Yorkshire and Cheshire, serving clients across the UK. We pride ourselves on first class customer service delivered by qualified professionals. Whether you’re looking for business insurance or personal insurance, we negotiate with leading insurers to obtain the cover you need at a competitive price, giving you peace of mind that your insurance needs are in safe hands.
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01422 358525
Gordon House, Charles Street, Halifax, West Yorkshire, HX1 1NA, United Kingdom
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About Wilby
Wilby are independent Chartered Insurance Brokers and risk management specialists with offices in West Yorkshire and Cheshire, serving clients across the UK. We pride ourselves on first class customer service delivered by qualified professionals. Whether you’re looking for business insurance or personal insurance, we negotiate with leading insurers to obtain the cover you need at a competitive price, giving you peace of mind that your insurance needs are in safe hands.