I gave instructions for when I wanted order delivered this was not read or adhered to.
Dan Farrell-Wright
Wickhams
3 years ago
I'm so sorry that the instructions on the order were not followed. We pride ourselves on our customer service, which on this occasion was not as good as as it could have been.
Date of purchase: 11/18/2022
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Sharon Rawsterne
Feefo Verified
North Wales
3 years ago
What Sharon Rawsterne said about Wickhams:
Service was very good, although the courier left the box on our doorstep as we were out. Very good job we live in a quiet area of north Wales and it wasn’t stolen!
I made my order on 16th November and still have not received on 25th. I hope, I will receive it next week.
Dan Farrell-Wright
Wickhams
3 years ago
I'm sorry that this has taken so long to be delivered. We use Parcelforce for most of our deliveries. They are a part of Royal Mail and therefore deliveries have been heavily impacted by the current industrial action. We normally aim to deliver orders within 1-2 working days, however on this occassion that has not happened.
Ordered over a week ago and due to arrive tomorrow...so not a great start WIckhams!
Dan Farrell-Wright
Wickhams
3 years ago
I am so sorry that this took so long to be delivered. We use Parcelforce for most of our deliveries. They are a part of Royal Mail and have therefore been heavily impacted by the industrial action. We normally aim to deliver in 1-2 working days, but this has not happened in this instance. I am glad that your wine has now been received and I hope you enjoy it.
Wickhams are an independant wine & spirit merchant, discovering wines and spirits from great vineyards all around the world. Our list evolves over time with somethings for all tastes and budgets.
Whether you're looking for a great value, everyday bottle of white wine to drink on the sofa mid-week, or a bottle of red wine to make an occasion extra special, you'll find something to suit.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Wickhams are an independant wine & spirit merchant, discovering wines and spirits from great vineyards all around the world. Our list evolves over time with somethings for all tastes and budgets.
Whether you're looking for a great value, everyday bottle of white wine to drink on the sofa mid-week, or a bottle of red wine to make an occasion extra special, you'll find something to suit.