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Westminster Stone Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 442 reviews

Trusted Customer

Feefo Verified

6 years ago

Stone circle.

The product I bought was delivered on time and well packed I would use Westminster Stone again.Well done.

Date of purchase: 03/05/2019

Jan Graham

Feefo Verified

Isle of Wight

6 years ago

What Jan Graham said about Westminster Stone:

Helpful, efficient and informative staff in the office. Paving as per on-line photos and delivery on time.

Date of purchase: 06/04/2019

Anthony Sibthorp

Feefo Verified

6 years ago

What Anthony Sibthorp said about Westminster Stone:

Great service in Burford but not stock held.

Very good customer service from the outlet in Burford. Would have given 5 stars but for delivery charge and delivery drop off. I wanted a small number of tiles but no stock held in Burford so either...

Date of purchase: 10/10/2019

Alan Murphy

Feefo Verified

6 years ago

What Alan Murphy said about Westminster Stone:

Excellent communication and overall purchasing experience alongside fast delivery

Date of purchase: 09/18/2019

Trusted Customer

Feefo Verified

6 years ago

Patio paving stones

Excellent quality and stones look great laid as a patio

Date of purchase: 09/25/2019

Trusted Customer

Feefo Verified

6 years ago

Excellent

Excellent service. Very knowledgeable about their stone and gave us lots of good suggestions. Delivery was on time too.

Date of purchase: 07/15/2019

Trusted Customer

Feefo Verified

6 years ago

Great service from our first visit. The team worked brilliantly with our landscapers and the finished patio looks beautiful! Would absolutely recommend!

Date of purchase: 03/25/2019

Helen Hamilton

Feefo Verified

6 years ago

What Helen Hamilton said about Westminster Stone:

Attentive to my requirements. Competitive on price. After care advice excellent. Thank you.

Date of purchase: 04/03/2019

Sean Bott

Feefo Verified

6 years ago

Uploaded media

Would never recommend or use again. Burford garden hides cowboys

View all media (3)

What Sean Bott said about Westminster Stone:

After receiving two packs. We laid half the slabs one day the next pack the next day. The dust on them made it difficult to see. Picture 3. After rain it was plain to see they were different colours....

Tom

Westminster Stone

6 years ago

Hi Sean, Thank you for your feedback. I can understand your frustration and we hold our hands up that we sent you 2 different colours in error. All paving suppliers we deal with (ourselves included) have the policy that once it is laid we're not responsible as they should've been checked whilst laying and even with dust they would look different to each other, picture 3 still clearly shows a difference in colour and as this was at the start of a new pack this should have been obvious Despite our 'once laid' policy we delivered a pack completely free of charge to rectify our initial error at a cost to us of £750. This mistake on our part could have been very easily rectified, and we feel we couldn't have been fairer given the circumstances and are dissapointed you felt the need to leave a 1 star review.

Date of purchase: 05/07/2019

David Gadsby

Feefo Verified

6 years ago

What David Gadsby said about Westminster Stone:

Outstanding company

Excellent telephone manner, I choose outdoor paving on their website and ordered easily, I then recieved a email and telephone confirmation . A very good product and company I would highly recommend.

Date of purchase: 09/09/2019

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