Thanks for the 5-star rating. “Perfection in a coin” is great to hear — I’m really pleased the whole experience felt first class, from ordering through to delivery.
Kind regards,
Christian
Product reviews
Christian Evans
The Westminster Collection
18 days ago
Thanks for the 5-star rating. A brilliant keepsake for your granddaughter — glad it arrived quickly and felt just right.
Kind regards,
Christian
Date of purchase: 04/10/2026
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Mr P Caban
Feefo Verified
GBR
20 days ago
What Mr P Caban said about The Westminster Collection:
Excellent , always very helpful and used as special gifts for overseas family.
Christian Evans
The Westminster Collection
18 days ago
Hi, thanks for the 5-star rating. Great to hear they make such meaningful gifts and the service has been helpful.
Kind regards,
Christian
Product reviews
Date of purchase: 04/10/2026
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Trusted Customer
Feefo Verified
20 days ago
Delivery would have been good ???
Christian Evans
The Westminster Collection
18 days ago
Hi, I’m sorry for the uncertainty around your delivery. Your order was dispatched on 20th April and is currently on its way, so it’s still within the expected delivery timeframe. If it hasn’t arrived within 10 days of dispatch, please get back in touch so this can be looked into.
Kind regards,
Christian
Product reviews
Christian Evans
The Westminster Collection
18 days ago
Hi, I’m sorry for the uncertainty around your delivery. Your order was dispatched on 20th April and is currently on its way, so it’s still within the expected delivery timeframe. If it hasn’t arrived within 10 days of dispatch, please get back in touch so this can be looked into.
Kind regards,
Christian
Date of purchase: 04/10/2026
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Mr J Callaghan
Feefo Verified
GBR
20 days ago
What Mr J Callaghan said about The Westminster Collection:
Hi, I'm sorry that this was your experience. This isn't the service we aim for. I hope that we can do better for you in the future.
Kind regards,
Christian
Product reviews
Christian Evans
The Westminster Collection
18 days ago
Hi, I’m sorry for the delays and issues you’ve experienced; that’s not the standard we aim for. I hope that we can do better for you in the future.
Kind regards,
Christian
Date of purchase: 04/10/2026
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Mr N Darlington
Feefo Verified
20 days ago
What Mr N Darlington said about The Westminster Collection:
Deceptive, misleading company that make cancellation extremely difficult and stressful.
Avoid at all costs.
Christian Evans
The Westminster Collection
18 days ago
Hi, I’m sorry this has been such a frustrating experience. Cancelling a subscription should be clear and straightforward, so it’s disappointing to hear it felt difficult and stressful. That’s not the experience we want to provide.
Kind regards,
Christian
Product reviews
Christian Evans
The Westminster Collection
18 days ago
Hi, I’m sorry this has been such a frustrating experience. Cancelling a subscription should be clear and straightforward, so it’s disappointing to hear it felt difficult and stressful. That’s not the experience we want to provide.
Kind regards,
Christian
Date of purchase: 04/03/2026
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Mr C Coldwater
Feefo Verified
GBR
21 days ago
What Mr C Coldwater said about The Westminster Collection:
As before, they sign you up to a subscription without making it clear that's what they're doing.
Sally
The Westminster Collection
21 days ago
Hi. I'm sorry to hear you feel this way. If you don't wish to subscribe to monthly collections just simply let us know after you have received your first delivery, and we will be happy to carry out your instructions.
If you're ordering online contact customer service to let us know or visit www.westminstercollection.com/help/my-collections once you've received your order. Thanks, Sally
Hi. We’re sorry to hear about your concerns.
We always aim to make any subscription details clear at the point of ordering, so it’s disappointing to hear this wasn’t your experience.
To reassure you, you can manage or cancel any subscriptions directly within your online account. You can also remove your card details there at any time.
If you need any help with this, please don’t hesitate to get in touch and we’ll be happy to assist. Sally
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
