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West One Loans Reviews

Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

53

8

1

3

1

66

ratings over the past year

Displaying all 292 reviews
Trusted Customer
5 years ago
Date of purchase: 09/20/2019
A friendly personal approach to lending. Farah was very helpful and always on the other end of the phone. Efficient and speedy once approved in receiving the Offer
AH
Ann Hulme
5 years ago
Date of purchase: 09/11/2019
What Ann Hulme said about West One Loans:
Fast and efficient
Trusted Customer
5 years ago
Date of purchase: 09/02/2019
Extremely poor communication form underwriter, did not return emails or calls unless I attempted multiple times. Issues kept arising at the last moment, which had a knock on effect, everything was...

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Trusted Customer
5 years ago
Date of purchase: 08/29/2019
A toughan, great effort guys
very challenging case, all things considered very pleased with how it was dealt with.
Trusted Customer
5 years ago
Date of purchase: 08/27/2019
Not my desired lender.
I have had a few cases with wEst One - all full of problems. I feel as though, West One create issues with a case, and are not flexible AT all with any arisen issues you have. They query the tiniest...

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KE
Kevin
Hayes, West London
5 years ago
Date of purchase: 08/29/2019
What Kevin said about West One Loans:
Good service and communication on this one, would help to have just one contact throughout but realise this is not always possible. Many thanks to Aron and Simon for their help with a convoluted case...

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AL
Alistair
5 years ago
Date of purchase: 08/27/2019
What Alistair said about West One Loans:
quick to respond and easy to deal with. Kalpna pulled out all the stops for the deal
Trusted Customer
5 years ago
Date of purchase: 08/06/2019
Not my preferred lender.
I find West One to be very reluctant to work with advisors to get a case through. Sometimes it feels like they do everything in their power to not fund a deal.
Trusted Customer
5 years ago
Date of purchase: 06/05/2019
I found the service disjointed and myself and the underwriter didn't work together to ensure a smoother process. I found Nico didn't listen to our concerns with regards to the case which resulted in...

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Trusted Customer
5 years ago
Date of purchase: 06/13/2019
Its not as bad as my rating states, its just i deal with many different lenders and their processes, efficiency, customer journey is much more smoother than yours. Please bear in mind you are a...

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About West One Loans
West One Loans is a provider of specialist property finance lending. With a core of short-term bridging finance for residential and commercial properties, and long-term lending of Second Charge mortgages and development finance. Established in 2007, the group is now one of the biggest privately funded short-term secured lenders in the UK, having completed deals close to £2.5bn to date.
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The Edward Hyde Building, 38 Clarendon Road, Watford, Hertfordshire, WD17 1JW, United Kingdom
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About West One Loans
West One Loans is a provider of specialist property finance lending. With a core of short-term bridging finance for residential and commercial properties, and long-term lending of Second Charge mortgages and development finance. Established in 2007, the group is now one of the biggest privately funded short-term secured lenders in the UK, having completed deals close to £2.5bn to date.