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West One Loans Reviews | Customer Service Reviews for https://www.feefo.com/reviews/west-one | Feefo

Displaying all 292 reviews

Nick Morris

4 years ago

Date of purchase: 10/14/2020

What Nick Morris said about West One Loans:

Brilliant

Good system, quick updates and good BDM

Ann-Marie Tarrant

West One Loans

4 years ago

Thank you for the great review and taking the time to share your feedback!

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Kayleigh Cooper

4 years ago

Date of purchase: 10/09/2020

What Kayleigh Cooper said about West One Loans:

Nico was amazing when dealing with my first case. Very helpful and quick turn around times, completed quickly!

Ann-Marie Tarrant

West One Loans

4 years ago

We really appreciate the feedback and glad we could assist!

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Sarah Stroud

Penarth

4 years ago

Date of purchase: 09/29/2020

What Sarah Stroud said about West One Loans:

Great communication throughout the application process. Flexiblity shown where possible. Particular mention to Nico, Tara & Nicole

Ann-Marie Tarrant

West One Loans

4 years ago

Thank you so much for the feedback Sarah and glad we could assist!

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Trusted Customer

4 years ago

Date of purchase: 10/02/2020

We received an excellent level of service & turnaround times to completion for this second charge mortgage. Considering the security property was midway through a refurbishment but was still...

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Ann-Marie Tarrant

West One Loans

4 years ago

Thank you for the positive feedback and we really appreciate you taking the time out to share your experience with us!

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Richard Barham

4 years ago

Date of purchase: 10/01/2020

What Richard Barham said about West One Loans:

Another great service received from Nicole & the team on this complex second charge.

Ann-Marie Tarrant

West One Loans

4 years ago

We really appreciate the feedback and happy to hear you had a great experience.

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Derrick Hyman

4 years ago

Date of purchase: 09/29/2020

What Derrick Hyman said about West One Loans:

Thanks Nicole - you're a star!

Ann-Marie Tarrant

West One Loans

4 years ago

Hi Derrick, We really appreciate the feedback and glad we could assist!

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Richard Barham

4 years ago

Date of purchase: 09/25/2020

What Richard Barham said about West One Loans:

Excellent service with straight forward underwriter updates. Always contactable by phone when need be.

Marie

West One Loans

4 years ago

That is great to hear Richard - really appreciate the feedback and thank you for choosing West One.

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Craig Gallacher

4 years ago

Date of purchase: 09/22/2020

What Craig Gallacher said about West One Loans:

Great service and turnaround from the team

Marie

West One Loans

4 years ago

That's fantastic to hear thanks Craig. Really appreciate you taking the time to share this feedback.

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David Tyler

4 years ago

Date of purchase: 09/16/2020

What David Tyler said about West One Loans:

Got the job done efficiently

Decent response time with clear and helpful assistance

Marie

West One Loans

4 years ago

Thank you for your feedback David which is really appreciated.

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Trusted Customer

5 years ago

Date of purchase: 04/01/2020

Fantastic service

I felt the whole experience was a smooth and easy process thanks to Sharon Clarke and Scott challenger. They helped process the application with them and kept me up to date the whole way.

Marie

West One Loans

5 years ago

Thank you so much for the positive feedback - we will certainly pass on your kind words to Sharon and Scott. We look forward to working with you again soon and thank you for choosing West One Loans.

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About West One Loans

West One Loans is a provider of specialist property finance lending. With a core of short-term bridging finance for residential and commercial properties, and long-term lending of Second Charge mortgages and development finance. Established in 2007, the group is now one of the biggest privately funded short-term secured lenders in the UK, having completed deals close to £2.5bn to date.

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0208 731 5333

The Edward Hyde Building, 38 Clarendon Road, Watford, Hertfordshire, WD17 1JW, United Kingdom

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