Excellent service, couldn't fault it. Liz has been a great help with all my questions and has always come back quickly.
Caroline King
Wendy Wu Tours New Zealand
8 months ago
Thank you so much for taking the time to leave feedback. We're delighted to hear that Liz provided you with such outstanding service throughout your booking process.
If you need anything else as you prepare for your journey, please don't hesitate to reach out. We can't wait for you to experience your adventure!
Warm regards,
Caroline - Wendy Wu Tours
Date of purchase: 10/03/2025
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Allan John Higgs
Feefo Verified
NZL
8 months ago
What Allan John Higgs said about Wendy Wu Tours New Zealand:
Hi Allan, thank you for taking the time to leave a review! We're so pleased to hear that Lucy provided you with such friendly and prompt service. She'll be thrilled to know her efforts made such a positive impression.
Thanks again for choosing Wendy Wu Tours!
Warm regards,
Caroline - Wendy Wu Tours
Date of purchase: 10/09/2025
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Trusted Customer
Feefo Verified
8 months ago
Great service. Very helpful Timely contact and emails
Caroline King
Wendy Wu Tours New Zealand
8 months ago
We're delighted to hear that our team provided you with helpful and timely service throughout your booking process.
If there's anything else we can help you with as you prepare for your journey, please don't hesitate to get in touch.
We look forward to helping you create unforgettable travel memories!
Warm regards,
Caroline - Wendy Wu Tours
Katie at Wendy Wu Tours in Auckland has been awesome to communicate with and very quickly provided information I required to make a quick decision to confirm bookings.
Caroline King
Wendy Wu Tours New Zealand
8 months ago
Hi Robyn, thank you so much for your wonderful 5-star review! We're thrilled to hear that Katie provided you with such excellent service and was able to help you get everything confirmed so quickly. She'll be delighted to know her efforts made your booking experience smooth and stress-free.
How exciting that you're heading to Japan! You're in for an incredible solo adventure exploring everything from ancient temples and serene gardens to vibrant cities and delicious cuisine. If you have any questions as your departure approaches, Katie and the team are always here to help.
Safe travels, and we can't wait to hear all about your Japanese experience when you return!
Warm regards,
Caroline - Wendy Wu Tours
Agent Liz Cathcart made the booking process very easy.
Caroline King
Wendy Wu Tours New Zealand
9 months ago
Thank you for your kind feedback. We’re so pleased to hear that Liz made the booking process so easy for you. She’ll be delighted to know her support was appreciated. We wish you all the best for your upcoming tour and look forward to welcoming you on this exciting journey.
Kind regards,
Caroline, Wendy Wu Tours
Date of purchase: 03/13/2025
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Trusted Customer
Feefo Verified
9 months ago
My e-mails were answered quickly and all my questions and fears allayed.
Caroline King
Wendy Wu Tours New Zealand
9 months ago
Thank you for your kind feedback. We’re so pleased to hear that your emails were answered quickly and that we were able to put your mind at ease. It’s important to us that you feel supported every step of the way, and we wish you the very best for your upcoming tour.
Kind regards,
Caroline, Wendy Wu Tours
Great communication. My questions were all answered. Very prompt quote received and I paid my deposit as requested. A very smooth no hassle transaction.
Caroline King
Wendy Wu Tours New Zealand
9 months ago
Thank you so much for your kind review. We’re delighted to hear that everything went smoothly - it’s wonderful to know the process felt easy and hassle-free for you. We wish you all the best for your upcoming tour!
Kind regards,
Caroline, Wendy Wu Tours
Booking was easy, Liz informative and helpful with various decisions.
Caroline King
Wendy Wu Tours New Zealand
9 months ago
Thank you for your lovely feedback. We’re delighted to hear that booking was easy and that Liz was able to support you with your decisions – she’ll be so pleased to know her help made a difference. We wish you the very best for your upcoming tour and hope it’s an unforgettable experience from start to finish.
Kind regards,
Caroline, Wendy Wu Tours
Great guides. Who went out of their way for you. Very informative. Personal.
Itinerary was full days, but kept us on our toes.. well organized. Best company I've traveled with.
Caroline King
Wendy Wu Tours New Zealand
9 months ago
Thank you so much for your wonderful feedback. We’re thrilled to hear that our guides went out of their way to make your experience informative and personal, and that you found the itinerary well-organised and engaging.
It means a lot to know that you consider us the best company you’ve travelled with; that’s precisely the kind of experience we strive to deliver. We can’t wait to welcome you on another adventure soon!
Kind regards,
Caroline, Wendy Wu Tours
Date of purchase: 08/06/2025
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Edwyn Peter Hey
Feefo Verified
New Plymouth
11 months ago
What Edwyn Peter Hey said about Wendy Wu Tours New Zealand:
We dealt with Vanessa who was very helpful as we looked at different options and gave us very knowledgeable advice.
Caroline King
Wendy Wu Tours New Zealand
10 months ago
Thank you so much for your kind words. We’re delighted to hear that Vanessa was able to guide you through your options and provide helpful, knowledgeable advice. Have a fantastic time on your tour when the time comes!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.