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Wendy Wu Tours Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 188 reviews

KimWarby

Feefo Verified

AUS

6 months ago

What KimWarby said about Wendy Wu Tours:

A Day in Japan

Called 1300 number & quickly spoke to Reservation Specialist. Cameron was very knowledgeable & explain details of tour, booking process & payment schedule. I have paid deposit for your to Japan in...

Amanda Bruno

Wendy Wu Tours

6 months ago

Dear Kim! Thank you so much for your kind words! We’re delighted Cameron could help and that your Japan 2027 tour is all booked. We can’t wait to welcome you on this amazing journey! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date of purchase: 01/23/2026

Trusted Customer

Feefo Verified

6 months ago

I still have to go through with this tour to answer this question. I have traveled previously, so I.can say service is good. One criticism, I can say is tipping cost is an out of pocket expense for...

Amanda Bruno

Wendy Wu Tours

6 months ago

Dear Customer! Thank you for your feedback. We’re glad your experience with our service has been positive so far. We appreciate your comment about tipping and will take it into consideration as we review how tour costs are presented. We look forward to welcoming you on your upcoming tour! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date of purchase: 01/14/2026

Trusted Customer

Feefo Verified

AUS

6 months ago

What Trusted Customer said about Wendy Wu Tours:

First time cruiser

Helpful and prompt in answering questions and making suggestions. Post booking admin was straightforward and easy.

Amanda Bruno

Wendy Wu Tours

6 months ago

Dear Customer! Thank you for your 5-star review! We’re delighted to hear that our team was helpful and prompt, and that the post-booking process was straightforward and easy. We truly appreciate your feedback. Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date of purchase: 01/16/2026

Trusted Customer

Feefo Verified

6 months ago

Date of purchase: 01/14/2026

Trusted Customer

Feefo Verified

6 months ago

Very good, as staff responded quickly to the queries we had.

Amanda Bruno

Wendy Wu Tours

6 months ago

Dear Customer! Thank you for your 5-star review! We’re pleased to hear our team responded quickly to your queries and appreciate your feedback. Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date of purchase: 01/19/2026

Trusted Customer

Feefo Verified

6 months ago

Japan by Rail

Prompt and efficient service. All details provided and confidence in the future booking.

Amanda Bruno

Wendy Wu Tours

6 months ago

Dear Customer! Thank you for your feedback! We’re glad you found our service prompt and efficient and feel confident about your future booking. Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date of purchase: 01/18/2026

Trusted Customer

Feefo Verified

6 months ago

I have spoken to two customer service representatives and on both occasions I received excellent customer service. Both representatives were very professional in their approach and responsive to my...

Amanda Bruno

Wendy Wu Tours

6 months ago

Dear Customer! Thanks so much for your feedback! We’re thrilled our team could help and that you’re all set for your November 2026 holiday. We can’t wait to make it an amazing experience! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date of purchase: 01/11/2026

Trusted Customer

Feefo Verified

6 months ago

Highly recommended

Very helpful during phone calls. Responded quickly with information after calls.

Amanda Bruno

Wendy Wu Tours

6 months ago

Dear Customer! Thanks so much for your 5-star review! We’re glad we could help during your calls and provide information quickly. We really appreciate your feedback. Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date of purchase: 01/08/2026

Trusted Customer

Feefo Verified

6 months ago