Merchant Logo

Watches2u Reviews

Rated
Exceptional
Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

552

30

13

7

32

634

ratings over the past year

Displaying all 23,415 reviews
Trusted Customer
12 years ago
Date of purchase: 08/29/2012
Very prompt service would recommend.
Product reviews
0
Share
Trusted Customer
12 years ago
Date of purchase: 09/01/2012
Very good service and value
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 08/26/2012
very fast ans smooth transaction
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 09/01/2012
Userfriendly homepage, easy to order
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 08/26/2012
Good service and fast delivery.
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 08/28/2012
Awful. Sent completely the wrong watch, which was for a birthday present. Will never use…
Awful. Sent completely the wrong watch, which was for a birthday present. Will never use again. Still waiting for a refund.
Merchant Logo
Watches2u
Watches2u
12 years ago
your refund has been processed today for you Regards Barry McCarthy Customer Services Manager
Trusted Customer
12 years ago
In fairness, Barry McCarthy, Customer Services Manager, who has attended to my complaint/purchase has always tried his best for me and in terms of HIS particular customer service I have nothing but praise.
0
Share
Trusted Customer
12 years ago
Date of purchase: 08/27/2012
Was told the item would be delivered on the Thursday in time for a birthday…
Was told the item would be delivered on the Thursday in time for a birthday did not arrive until the Monday. The birthday was on the Saturday
Merchant Logo
Watches2u
Watches2u
12 years ago
delivery
Merchant Logo
Watches2u
Watches2u
12 years ago
I note you selected our free delivery option which has no guaranteed delivery date so not sure why you assumed your item would be delivered on a particular date. In future we would suggest you select the £5.99 guaranteed delivery option which is guaranteed. Barry McCarthy Customer Services Manager
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 08/30/2012
Very quick Service. Thank you
Product reviews
0
Share
Trusted Customer
12 years ago
Date of purchase: 09/01/2012
very good
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 09/02/2012
Easy to use website, informative. Good communications, fast delivery.
Product reviews

0
Share
About Watches2u
You can purchase from Watches2u sound in the knowledge that you are buying from a reputable official UK dealer, this means you will receive a 100% authentic product from our extensive range with all relevant documents, fully backed manufacturer's guarantees and packaging. Not only that, but by choosing to place your order with us you can also count on our excellent dealer status customer service and aftercare which is only an email or phone call away for the lifetime of your product. Watches2u has grown rapidly over the years and is now one of the largest online UK watch dealers today, if not the largest. We have sold hundreds of thousands of products since 2002, which is testament to our continued commitment to provide you with the best prices and service possible. If you have any questions, queries or suggestions big or small please contact us by email, phone or via our live help messaging system; a friendly member of our dedicated customer service team will be happy to assist you
Read all
Watches2u, PO Box 2041, Croydon, Surrey, CR90 9JW, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Watches2u
You can purchase from Watches2u sound in the knowledge that you are buying from a reputable official UK dealer, this means you will receive a 100% authentic product from our extensive range with all relevant documents, fully backed manufacturer's guarantees and packaging. Not only that, but by choosing to place your order with us you can also count on our excellent dealer status customer service and aftercare which is only an email or phone call away for the lifetime of your product. Watches2u has grown rapidly over the years and is now one of the largest online UK watch dealers today, if not the largest. We have sold hundreds of thousands of products since 2002, which is testament to our continued commitment to provide you with the best prices and service possible. If you have any questions, queries or suggestions big or small please contact us by email, phone or via our live help messaging system; a friendly member of our dedicated customer service team will be happy to assist you