Good customer service. Easy to use online banking. High transaction charges though. A lot of post transaction questions.
Chung Puo Chong
Wallex
2 years ago
We are most pleased to hear this. Thank you for your feedback!
Product reviews
Chung Puo Chong
Wallex
2 years ago
We are sorry you feel this way. For future transactions, our Account Manager can help you by providing more clarity and will try to get a better rate for you.
Date of purchase: 08/31/2023
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Trusted Customer
Feefo Verified
2 years ago
Rate cukup menarik, bisa dicompare dengan Bank.
Namun terkait tidak bisa simpan balance menjadi hal yang perlu dipertimbangkan.
Platform is very user friendly. Samantha is very helpful and responsive to my queries.
Product reviews
Date of purchase: 08/28/2023
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Trusted Customer
Feefo Verified
2 years ago
Ease of use & fast response
Product reviews
Date of purchase: 08/25/2023
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Trusted Customer
Feefo Verified
2 years ago
The service is excellent, characterized by its swift and responsive nature.
Product reviews
Date of purchase: 08/28/2023
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Trusted Customer
Feefo Verified
2 years ago
The service experience is quite good.
A little disappointed that there is no card functionality.
Vidhi Shah
Wallex
2 years ago
Thank you for your valuable feedback. I have passed this feedback to our internal development team to look in to. We appreciate your continued support and patronage.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
