How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Voyager Insurance Services Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,543 reviews

Trusted Customer

12 years ago

We have used Voyager before. Simple to arrange, efficient and good coverage. Value for money…

We have used Voyager before. Simple to arrange, efficient and good coverage. Value for money too. Please keep it going! Have recommended to my friends. We enjoyed our break and it fortunately passed...

Trusted Customer

12 years ago

Navigating the website was straightforward and easier than other insurance companies. Explanations were clearly stated.…

Navigating the website was straightforward and easier than other insurance companies. Explanations were clearly stated. Only problem occurred at the end of the payment when the page disappeared...

Voyager Insurance Services

12 years ago

The documents should have been emailed to you. However if you have not received them then we can re-email them to you or put them in the post to you.

Trusted Customer

Feefo Verified

12 years ago

Website a little clunky but functional, phone and web info contradictory on whether policy was…

Website a little clunky but functional, phone and web info contradictory on whether policy was annual Insurance with single trip breakdown or single trip for both. Arranged breakdon cover elsewhere...

Voyager Insurance Services

12 years ago

Thanks for your feedback, we have adjusted the website to make it a bit clearer that the Combined travel insurance and European breakdown cover policy is only available for single trips with vehicles under 10 years of age.

Trusted Customer

12 years ago

Very good service, I didn't receive my documents but a phone call sorted this.

Trusted Customer

12 years ago

Good

Trusted Customer

12 years ago

Your services were recommended to me by a friend. I found your website clear understandable…

Your services were recommended to me by a friend. I found your website clear understandable and easy to use.

Trusted Customer

13 years ago

No trouble using the website. I chose this policy over other providers as the language in…

No trouble using the website. I chose this policy over other providers as the language in the policy seemed to be clearer than others and less questionable as to what was covered or not.

Trusted Customer

13 years ago

Easy to use website, uncomplicated and good value for money. A repeat customer.

Trusted Customer

13 years ago

No problems. 5 minute phone all was all that was needed.Less expensive than previous years.

Trusted Customer

Feefo Verified

13 years ago

Good so far. If I needed to claim I'd find out the rest. Suggest you want…

Good so far. If I needed to claim I'd find out the rest. Suggest you want to simplify the paperwork that a client neeeds to take on holiday. I seem to be taking pages of notes when perhaps 4 pages...