What Trusted Customer said about Voyager Insurance Services:
Excellent service by Voyager Insurance Services
easy to use
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Trusted Customer
9 years ago
It met expectations
I mean It is what it is right? As far as ordering travel insurance online was, it was fine. How does one even get 5 stars for this sort of process?
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Trusted Customer
9 years ago
Bad service by Voyager Insurance Services
no hel[p
Evie
Voyager Insurance Services
9 years ago
Hi there,
We are sorry to hear that you have not had the best experience with us.
Unfortunately, your feedback does not clearly indicate where we went wrong.
We are constantly working towards improving our services, so we would like to hear more from you about ways that we could have provided a better service.
If you would be happy to speak to our Customer Services Team, our phone number is +44 (0) 1483 562 662. Alternatively, we welcome you to email further information to the team by contacting enquiries@voyagerins.com (Open 9.00am-5.30pm, Mon-Fri).
We look forward to hearing from you soon.
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TC
Trusted Customer
9 years ago
What Trusted Customer said about Voyager Insurance Services:
Great company
Always a brilliant price. When I need to speak to someone ii always have the matter resolved quickly and efficiently
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Trusted Customer
9 years ago
What Trusted Customer said about Voyager Insurance Services:
I ddnt get my documentation after purchase and there was no way to use my t...
I ddnt get my documentation after purchase and there was no way to use my transaction number to get it
Evie
Voyager Insurance Services
9 years ago
Hi there,
We have now resent your documents to you via the email address you have previously provided. Please check your Spam and Junk folders to make sure the email has not slipped into there by accident.
If you are still waiting to receive your email after 30 minutes it may be that the address we have on our system is incorrect, or we need to try an alternative address.
If this is the case, please contact our Customer Services Team available by calling +44 (0) 1483 562 662 or by emailing enquiries@voyagerins.com (Open 9.00am-5.30pm, Mon-Fri).
We hope this resolves your query.
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TC
Trusted Customer
9 years ago
What Trusted Customer said about Voyager Insurance Services:
Information in the website is sufficient and clear, so it's a user-friendly...
Information in the website is sufficient and clear, so it's a user-friendly service with convenient ways of payment.
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Trusted Customer
9 years ago
Affordable insurance at short notice
Excellent and very impressed with the price and cover
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TC
Trusted Customer
9 years ago
What Trusted Customer said about Voyager Insurance Services:
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.
We are sorry to hear that you have not had the best experience with us.
Unfortunately, your feedback does not clearly indicate where we went wrong.
We are constantly working towards improving our services, so we would like to hear more from you about ways that we could have provided a better service.
If you would be happy to speak to our Customer Services Team, our phone number is +44 (0) 1483 562 662. Alternatively, we welcome you to email further information to the team by contacting enquiries@voyagerins.com (Open 9.00am-5.30pm, Mon-Fri).
We look forward to hearing from you soon.