How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Voyager Insurance Services Reviews

Displaying all 2,599 reviews

Trusted Customer

9 years ago

Swift and efficient process. Would recommend

Trusted Customer

9 years ago

What Trusted Customer said about Voyager Insurance Services:

Expensive but easy

Easiness of booking and having it valid as per EU requirements.

Trusted Customer

9 years ago

2 phone calls to Voyager for policy still now received

Rosie

Voyager Insurance Services

9 years ago

Hello,

We are sorry to hear that you have experienced difficulty in receiving your policy.

I have now resent your policy documents to the email address supplied at the time of purchase. If you cannot see your email in your main inbox please check your spam and junk folders. If you are still awaiting your email we may need to try sending this through to an alternative email address. If this is the case please contact our Customer Services team on 01483 562 662 or at enquiries@voyagerins.com

Our opening hours are 9:00am – 5:30pm, Monday – Friday (excluding English Public Holidays).

We hope this resolves your problem, and you enjoy your trip.

Trusted Customer

9 years ago

What Trusted Customer said about Voyager Insurance Services:

Soft and easy... though a bit expensive.

Trusted Customer

9 years ago

The personalised knowledgeable & helpful information from Lauren Butcher plus the competitive price of the insurance made Voyager stand out from their competition

Rosie

Voyager Insurance Services

9 years ago

Thank you for your positive feedback! We are glad we could help you find the cover you were looking for, and will pass your comments on to Lauren in our customer services team.

Trusted Customer

9 years ago

Better cover & cheaper than the car hire company's

Helpful knowledgeable staff. Great cover that was better than buying Car Hire insurance from the car hire company - and lots cheaper too!

Rosie

Voyager Insurance Services

9 years ago

Thank you for your positive feedback, we are glad we could help you find the cover you needed!

Trusted Customer

9 years ago

They dealt with my medical problems very well and fairly. I would recommend.

Rosie

Voyager Insurance Services

9 years ago

Thank you for the positive feedback and recommendation! We hope you enjoy your trip.

Trusted Customer

9 years ago

What Trusted Customer said about Voyager Insurance Services:

Very professional, polite and well trained staff

Your staff were very polite,receptive and helpful in giving advice to the changes that had to be made to last years policy. I also queried whether a hard copy of the policy was available which was...

Rosie

Voyager Insurance Services

9 years ago

Thank you for your positive feedback and comments. We are happy we were able to help you find cover.

Trusted Customer

9 years ago

Good Customer Service

Explained everything on the phone and followed up with email, Already recommended them to a couple of friends

Rosie

Voyager Insurance Services

9 years ago

Thanks for the positive feedback and the recommendations! We are glad we could help you find cover for your trip.

Trusted Customer

Bracknell,Berkshire

9 years ago

What Trusted Customer said about Voyager Insurance Services:

Brilliant service!!

I had dealings with Sarah Green,customer services executive on two occasions ,once in march after a heart attack and I was booked to go on a cruise on 10th April ! Sara was so reassuring ,so ,so...

Rosie

Voyager Insurance Services

9 years ago

Hello,

Thank you for your positive feedback and kind comments, we will be sure to pass these on to our customer services team! It is great to hear that you had such a good experience on both occasions with Sarah, and that you are happy to recommend us.

We hope you enjoy any upcoming trips you have!

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo