Recorded message for answerphone asks UK customer to press the £ key which UK phones do not have. The message should be changed to "press #" i.e. hash key.
The service is very reliable and has some great features.
I'd like to see more flexibility with the call diversion facility, for example a calling sequence, so that the call is sent to divert number...
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Product reviews
Date of purchase: 03/18/2014
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Trusted Customer
11 years ago
Good though sound quality not as good / consistent as a fixed line system
The web account leaves a lot to be desired, functionality is fine – usability is poor. Communication with help line is difficult due to language/accent.
Vonage is a world leading broadband telephony company that turns your broadband into a high quality phone line. We have 2.4 million customers worldwide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Vonage is a world leading broadband telephony company that turns your broadband into a high quality phone line. We have 2.4 million customers worldwide.