I'm not entirely happy with the direct debit being taken off my card. The option of dd on bank account was not offered but I would much prefer it if it was available.
Product reviews
Date of purchase: 01/11/2016
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Trusted Customer
10 years ago
Good service. Loads better than BT so far.
Product reviews
Date of purchase: 01/12/2016
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Trusted Customer
10 years ago
Smooth transaction from BT to Vonage, excellent service, line is so much clearer now.
Product reviews
Date of purchase: 01/15/2016
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Trusted Customer
10 years ago
Delivered what they said they would.
Product reviews
Date of purchase: 01/12/2016
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Trusted Customer
10 years ago
customer care service needs improving
Product reviews
Date of purchase: 01/15/2016
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Trusted Customer
10 years ago
best thing since sliced bread
Product reviews
Date of purchase: 01/05/2016
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Trusted Customer
10 years ago
Saving me money from day one!
Product reviews
Date of purchase: 01/04/2016
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Trusted Customer
10 years ago
The service is reliable and line quality very good
Wouldn't know as the service doesn't work when I set the phone up it cancels out my WiFi when I called to get help I was connected to someone who could barely speak English and spent half an hour...
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Vonage
Vonage
10 years ago
Sorry you have been having problems. It's very unusual for the Vonage service to interfer with your WIFI. Our technicians did attempt to call you back and we will arrange for them to try again. In the mean time we are on hand to assist you 0800 008 6000.
Vonage
Notified on 17th Feb that telephone number was now up & running!
Telephoned them twice to-day only to be informed that it will take a further 24/48 hours to finalise!
2 days without our number...
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Vonage
Vonage
10 years ago
Talk Talk had a fault on their service which has now been resolved. We did our best to manage this situation but it was out of our hands.
Vonage
Vonage is a world leading broadband telephony company that turns your broadband into a high quality phone line. We have 2.4 million customers worldwide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Vonage is a world leading broadband telephony company that turns your broadband into a high quality phone line. We have 2.4 million customers worldwide.