Volvo Car Insurance is no longer an active Feefo customer
Displaying all 432 reviews
Trusted Customer
Feefo Verified
4 years ago
First class, trouble free service
Volvo Insurance were very prompt, taking details of my claim, sending me all relevant paperwork for completion and explaining the process for repairs, replacement vehicle etc.
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Zoe
Feefo Verified
Lowestoft
4 years ago
What Zoe said about Volvo Car Insurance:
Excellent throughout.
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Robert
Feefo Verified
4 years ago
What Robert said about Volvo Car Insurance:
Took over and dealt with the insurance company. The car was sent to a Volvo recognises body shop, and a replacement car provided.
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Richard
Feefo Verified
4 years ago
What Richard said about Volvo Car Insurance:
Impractical courtesy vehicle and hard to get follow up and excess returned
No assistance either receiving our excess back. Call the number repeatedly with no response.
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Trusted Customer
Feefo Verified
4 years ago
The response time was good, not sat on the phone for ages. There was also some follow up to ensure that i was on track
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Trusted Customer
Feefo Verified
4 years ago
Horrendous customer service/communication
After purchasing my new Volvo from the dealership, we decided to go with Volvo insurance thinking they’d be as great as the Volvo dealership themselves…. How wrong were we! Unfortunately, whilst...
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Trusted Customer
Feefo Verified
4 years ago
Another utter failure from Volvo Edinburgh.
They cannot reply to emails. They cannot be polite. They don’t have a clue what they’re doing. The usual stuff. Abject incompetence. Volvo Edinburgh and everyone associated with my purchase has been...
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Trusted Customer
Feefo Verified
4 years ago
great service
great service and quick to act
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LY
Lynn
Feefo Verified
4 years ago
What Lynn said about Volvo Car Insurance:
Very efficient service
Very efficient and easy, only issue they didn't understand that we live on a small village and we're over 10 miles from the dealership/repairer
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CH
Christopher
Feefo Verified
Reading
4 years ago
What Christopher said about Volvo Car Insurance:
Excellent service
Volvo acted swiftly in organising the repairers and a replacement vehicle. In addition, we were kept fully informed throughout the process. All together, excellent service.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
