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Viva Holidays Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

10 years ago

A lovely break, smooth booking process and everything went to plan.

Product reviews

Date of purchase: 03/28/2016

0

Trusted Customer

Feefo Verified

10 years ago

Very efficient

Product reviews

Date of purchase: 03/05/2016

0

Trusted Customer

Feefo Verified

10 years ago

Everything went smoothly, items arrived as advised, cannot fault the service received from the company

Product reviews

Date of purchase: 03/06/2016

0

Trusted Customer

Feefo Verified

10 years ago

Excellent from start to finish very well organised.😀😀

Product reviews

Date of purchase: 03/01/2016

0

Trusted Customer

Feefo Verified

10 years ago

Everything went perfectly. Agent communicated well, all tickets for travel and reservations we're there when…

Everything went perfectly. Agent communicated well, all tickets for travel and reservations we're there when they were supposed to be. Hotels were great. What more can you ask? Would certainly use...

Product reviews

Date of purchase: 02/29/2016

0

Trusted Customer

Feefo Verified

10 years ago

Efficient and fair. Good value. Hotels sensibly chosen near stations!

Product reviews

Date of purchase: 02/21/2016

0

Trusted Customer

Feefo Verified

10 years ago

helpful

Product reviews

Date of purchase: 02/25/2016

0

Trusted Customer

Feefo Verified

10 years ago

The hotels were not up to 4 star standards, very old fashioned and antiquated .…

The hotels were not up to 4 star standards, very old fashioned and antiquated . We were given the worst rooms in the hotel, and were told we couldn't upgrade as booked with Secret Escapes!

Viva Holidays

10 years ago

Thank you for bringing this issue to our attention. We do value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide. Please could you email us your complaint to support@viva-holidays.co.uk and one of our Customer Service Representative will be in touch with you. Viva Holidays

Product reviews

Date of purchase: 02/19/2016

0

Trusted Customer

Feefo Verified

10 years ago

Perfect to book with for an easy break away as everything (bar hotel transfer) is…

Perfect to book with for an easy break away as everything (bar hotel transfer) is booked for you.

Viva Holidays

10 years ago

Thank you for bringing this issue to our attention. We do value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide. Please could you email us your complaint to support@viva-holidays.co.uk and one of our Customer Service Representative will be in touch with you. Viva Holidays

Product reviews

Date of purchase: 02/14/2016

0

Trusted Customer

Feefo Verified

10 years ago

Good service, but the needed more clear communication in regards to airport to hotel transfers

Product reviews

Date of purchase: 02/11/2016

0

Viva Holidays Reviews

Florence&VeniceMore reviews of this product (6)View product websiteA perfect mini break.

Florence&VeniceMore reviews of this product (6)View product websiteA most enjoyable 4 days

Rome&VeniceMore reviews of this product (16)View product websiteAgain, everything was as expected. Hotels, nothing special but certainly adequate - we were out all day sightseeing and only sleeping in the hotels. Flights and train all as anticipated.

icelandMore reviews of this product (16)View product websiteBeautiful, stunning country, will definitely try and go back.

Rome&VeniceMore reviews of this product (16)View product website

Rome&VeniceMore reviews of this product (16)View product websiteRome hotel had a strange entrance and was a bit hard to find. Service friendly but building and room were small and dull. Venice hotel was lovely. They gave me a room that stank of sewage at first...Read more

Rome&VeniceMore reviews of this product (16)View product websiteThe value for money was excellent. However, we had a problem with the hotels. In Rome, we were bumped to another hotel due to "problems" (we assume overbooking). The second hotel wasn't very...Read more

Venice&FlorenceMore reviews of this product (6)View product websiteHotel in Venice was rubbish, but the city of Venice was magical. Hotel in Florence was even worse and city rather scruffy!

Rome&VeniceMore reviews of this product (16)View product websiteWhile the actual places we visited were gorgeous, the hotels we stayed at were terrible!!!

Venice&FlorenceMore reviews of this product (6)View product websiteOnce in a life time weekend break, Hilton hotel Venice is first class. Totally recommend this package break

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