How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Viva Holidays Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

10 years ago

Once in a lifetime holiday

Excellent all round. No problems or hold ups. Everything provided was great and as advertised.

Product reviews

Date of purchase: 04/20/2016

0

AD

Adrian

Feefo Verified

Dorking

10 years ago

What Adrian said about Viva Holidays:

Very good

Very good hotel and service

Product reviews

Date of purchase: 04/18/2016

0

Trusted Customer

Feefo Verified

10 years ago

Would use again

Good service and good price

Product reviews

Date of purchase: 04/02/2016

0

LO

Lois

Feefo Verified

10 years ago

What Lois said about Viva Holidays:

Lovely place to stay!

We had a lovely break in Lake Garda. Unfortunately, it was cut short as we had to come home a day early as my father was ill. Some information about the taxi/ferry boat service to and from the area...

Viva Holidays Reviews

Venice&LakeGardaMore reviews of this product (6)View product website

BarcelonaMore reviews of this product (2)View product websiteLovely city, can't wait to go back

Venice&LakeGardaMore reviews of this product (6)View product website

Venice&LakeGardaMore reviews of this product (6)View product websiteIt would have been useful to know that the area where we stayed was unsuitable for cars and that several historic sights had been closed the weekend before, at the end of the season. I would love to...Read more

Venice&FlorenceMore reviews of this product (6)View product website

Venice&LakeGardaMore reviews of this product (6)View product website

Venice&FlorenceMore reviews of this product (6)View product website

Venice&FlorenceMore reviews of this product (6)View product websiteLovely places will go again

Venice&LakeGardaMore reviews of this product (6)View product websiteAmazing!!!!!!!!!!!!!!!!!!!!

Barcelona Helicopter TourMore reviews of this product (3)View product websiteWe enjoyed staying at the hotel Aranea. Good location, polite and helpful staff.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?