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Viva Holidays Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

AN

Anthony

Feefo Verified

Salisbury

10 years ago

What Anthony said about Viva Holidays:

The holiday was very good Only fault was train trip to Prague Seats booked in standard, the train was packed with back packers and you couldn't move The holiday was very good Only fault was train...

Product reviews

Date of purchase: 07/18/2016

0

Trusted Customer

Feefo Verified

10 years ago

Rude and ignorant once you have paid

After booking the holiday I asked several questions regarding my trip. For some reason these were constantly ignored. The one time they did call me there was a woman who could barely speak a word of...

Shubhang Gupta

Viva Holidays

10 years ago

I would like to thank you for your correspondence received regarding your holiday booked through our agency, and further to my acknowledgement I regret to learn that you were not satisfied with our level of service. We value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide. Please could you email your complaint to support@viva-holidays.co.uk and our customer server manager will contact you.

Product reviews

Date of purchase: 07/11/2016

0

Trusted Customer

Feefo Verified

10 years ago

Efficient service Full information given promptly

Product reviews

Date of purchase: 07/17/2016

0

Trusted Customer

Feefo Verified

10 years ago

Everything we needed arrived on time - seats reserved on planes and trains. Everything was made really easy.

Product reviews

Date of purchase: 07/23/2016

0

JA

Janet

Feefo Verified

Stockport

10 years ago

What Janet said about Viva Holidays:

efficient and supportiive

Viva Holidays were efficient,supportive and highly effective. Bookings and information were clear, delivered at appropriate times and we felt supported in our journeys. The timings of transfers and...

Product reviews

Date of purchase: 06/25/2016

0

PA

Paul

Feefo Verified

Uk

10 years ago

What Paul said about Viva Holidays:

Viva were very efficient and friendly

Product reviews

Date of purchase: 06/12/2016

0

JM

Justin marriott

Feefo Verified

Mansfield, Notts uk

10 years ago

What Justin marriott said about Viva Holidays:

Best holiday ever (Mexico and Vegas)

Viva holidays (Andrew) was amazing from booking through till departure, we stayed in Mexico and Vegas and it was a holiday of a lifetime, both amazing hotels and at a fraction of the high street costs

Product reviews

Date of purchase: 06/30/2016

0

SH

Shirley

Feefo Verified

Aberdeenshire

10 years ago

What Shirley said about Viva Holidays:

Great experience Prague Vienna and budapest

We had a good holiday. The only downside is that when we received our train tickets there was no English instructions so on the morning of our departure from Prague train station onwards to Vienna we...

Product reviews

Date of purchase: 06/17/2016

0

LY

Lynda

Feefo Verified

Cambridgeshire

10 years ago

What Lynda said about Viva Holidays:

Very pleasant break in two hotels which were completely different but still excellent

Everything was organised, tickets etc on a two city four day break except the hard copy for the inter connecting train which took two phone calls before it was produced.

Product reviews

Date of purchase: 06/10/2016

0

JO

John

Feefo Verified

Newport

10 years ago

What John said about Viva Holidays:

I'll never use secret escapes again!

Terrible service! The flight was cancelled on the Saturday am. Somebody phoned to offer a flight on the Tuesday and have not responded to me since!

Shubhang Gupta

Viva Holidays

10 years ago

I would like to thank you for your correspondence received regarding your holiday booked through ouragency, and further to my acknowledgement. I regret to learn that not allaspects of your holiday met with your prior expectations. I have asked our customer service to get in touch with you, alternatively you can email us on support@viva-holidays.co.uk.

Date of purchase: 06/25/2016

0

Viva Holidays Reviews

BERLIN AND PRAGUEMore reviews of this product (4)View product website

USA & CaribbeanMore reviews of this product (2)View product websiteFantastic hotels and locations

VENICE AND FLORENCeMore reviews of this product (7)View product websiteHotels Galliano (Venice)and San Gallo Palace(Florence)were excellent. Staff were all helpful with queries and places to go or eat. In Venice staff were considerate when we arrived early for check-in...Read more

PRAGUE,VIENNA AND BUDAPESTMore reviews of this product (27)View product website

PRAGUE,VIENNA AND BUDAPESTMore reviews of this product (27)View product websiteHotels were of a comfortable,middle standard. Mostly small but reasonably well situated. Some travelling (short distances) tocentral locations was required.All with private faciities and good...Read more

PRAGUE,VIENNA AND BUDAPESTMore reviews of this product (27)View product websiteVery disappointed with hotel in Vienna room was threadbare All other aspects very good

USA & CaribbeanMore reviews of this product (2)View product website

PRAGUE,VIENNA AND BUDAPESTMore reviews of this product (27)View product website

BERLIN AND PRAGUEMore reviews of this product (4)View product website

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