How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Viva Holidays Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

9 years ago

No hidden agenda

Everything was as it was said a

Product reviews

Date of purchase: 09/21/2016

0

TC

Trusted Customer

Feefo Verified

Bournemouth

9 years ago

What Trusted Customer said about Viva Holidays:

Excellent!!

Excellent holiday! Everything ran smoothly, no issues what so ever!! :)

Date of purchase: 09/23/2016

0

TC

Trusted Customer

Feefo Verified

Swindon

9 years ago

What Trusted Customer said about Viva Holidays:

Looked after

The team are very helpful, each hotel was unique and to a high quality.

Product reviews

Date of purchase: 09/04/2016

0

MM

Mr Ian Mawhinney

Feefo Verified

Standish/Liverpool

9 years ago

What Mr Ian Mawhinney said about Viva Holidays:

Good efficient company

Good efficient service,everything we asked for on our holiday we got

Date of purchase: 08/05/2016

0

Trusted Customer

Feefo Verified

9 years ago

Excellent

Received all documents without having to chase them. They were also very helpful with checking us in online

Date of purchase: 08/07/2016

0

Trusted Customer

Feefo Verified

9 years ago

Great staff and support

Andrew was fantastic at trying the best for our holiday. He was attentive and always responded or called back. We were completely reassured we were in good hands.

Product reviews

Date of purchase: 08/16/2016

0

Trusted Customer

Feefo Verified

9 years ago

Excellent service by Viva Holidays

Great price and great holiday. Very well organized and hassle free.

Product reviews

Date of purchase: 08/22/2016

0

MM

Mr Gerald William McMurray Montague

Feefo Verified

Bridport

9 years ago

What Mr Gerald William McMurray Montague said about Viva Holidays:

Efficiency and value

Product reviews

Date of purchase: 08/03/2016

0

Trusted Customer

Feefo Verified

9 years ago

Straighforward, easy holiday. Just what you want

Everything worked, simple. Even when Passport number changed.

Product reviews

Date of purchase: 08/20/2016

0

Trusted Customer

Feefo Verified

9 years ago

Very good holiday but flaky service from United.

United Airlines service was very variable. Very old aircraft from Heathrow with broken in-flight entertainment and no meal on flight all the way from Honolulu to Washington DC. Very nice hotels...

Viva Holidays Reviews

ROMANTIC VENICE & MILAN BREAKMore reviews of this product (4)View product website

PRAGUE,VIENNA AND BUDAPESTMore reviews of this product (27)View product websiteValue for money. Ten more letters does not make a better info box.

Indian OceanMore reviews of this product (13)View product websiteThe accommodation was lovely but we had a garden room for our honeymoon which was not very romantic and food was a little tricky for vegetarians.

ROME AND VENICEMore reviews of this product (3)View product website

Europe & AfricaMore reviews of this product (53)View product websiteVariety and interest though I didn't relly purchase Europe & Africa

SICILIAN FARMHOUSE BREAKMore reviews of this product (1)View product websiteA lovely welcome in this family run Agriturismo. Excellent food and drink at amazing prices, and a wonderful lesson with Guilio in the Kitchen. Tour of the farm was very interesting.Comfortable...Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?