How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Viva Holidays Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

TC

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about Viva Holidays:

Enjoyable visit to Tallin and Helsinki

This was a very enjoyable trip and booking, travel and accommodation arrangements all worked out well. There was slight confusion over whether we checked in online ourselves or gave passport...

Product reviews

Date of purchase: 04/21/2017

0

MH

Ms Judith Hazeldine

Feefo Verified

9 years ago

What Ms Judith Hazeldine said about Viva Holidays:

Vacance bien reussi

des bons hotels, bien placée. Vol a l'heure. Tres bonne organisation partout.

Product reviews

Date of purchase: 04/28/2017

0

Trusted Customer

Feefo Verified

9 years ago

Very efficient sending itineraries through very helpful with any queries and overall excellent service.

Product reviews

Date of purchase: 04/30/2017

0

TC

Trusted Customer

Feefo Verified

London

9 years ago

What Trusted Customer said about Viva Holidays:

Amazing service

Fantastic customer services, one of my best holidays. Highly recommended, very happy with this company and all the services received.

Product reviews

Date of purchase: 04/26/2017

0

MP

Mr Andrew Prismall

Feefo Verified

9 years ago

What Mr Andrew Prismall said about Viva Holidays:

Fantastic value and quality

Everything was of high quality. The hotels, the train seats, and all well booked for me in advance.

Product reviews

Date of purchase: 04/17/2017

0

Trusted Customer

Feefo Verified

9 years ago

Great city break

The service from Viva holidays was great, great hotels and good flight times overall very satisfied customer and will book again

Date of purchase: 04/04/2017

0

TC

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about Viva Holidays:

Viva Holidays are on the ball....

Communications excellent. Helpful. Clarified detailed information when needed. And best of all - the holiday was exactly as described with all facets of a very high quality.

Product reviews

Date of purchase: 04/01/2017

0

Trusted Customer

Feefo Verified

9 years ago

Booked via internet so little direct contact with Viva. For online bookings there needs to be details of and options given for flight times and train times from Oslo to Bergen.Hotels were of very...

Viva Holidays Reviews

TALLINN & HELSINKIMore reviews of this product (3)View product websiteThe two cities of Tallin and Helsinki provided an interesting contrast: medieval Tallin and modern Helsinki. Both places were easy to explore on foot and the hotels were centrally situated.

Oslo and BergenMore reviews of this product (2)View product websiteOslo manque un peu de charme et n'est pas tres joli, le trajet en train entre les deux ville était magnifique et a bergen et un peu plus authentique.

ICELAND,NEW YORK AND NIAGARAMore reviews of this product (7)View product websiteExcellent put together trip able to pack a lot in!

Indian OceanMore reviews of this product (13)View product websiteFantastic service, best holiday I have had. I will be using this company again in future

ITALY TO SWITZERLAND BREAKMore reviews of this product (7)View product websiteExcellent hotels, amazing train journey with great seats all sorted for me.

COPENHAGEN & OSLO BREAKMore reviews of this product (12)View product websiteThe package was excellent value for money. I actually checked the individual elements of the packager for comparison regards cost. if I booked direct and I could not even match them let alone beat...Read more

ROME AND VENICEMore reviews of this product (3)View product websiteReally good hotels & loved both cities

Europe And AfricaMore reviews of this product (17)View product websiteGreat weekend, would recommend to anyone..

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?