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Viva Holidays Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

TC

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about Viva Holidays:

One of the worst holiday of my life.Hotels were terrible smelled bad .expensive miles away from the Rome central.,I would not recommend anyone to book with you.

Shubhang

Viva Holidays

9 years ago

One of the worst holiday of my life.Hotels were terrible smelled bad .expensive miles away from the Rome central.,I would not recommend anyone to book with you. I would like to thank you for your correspondence received regarding your holiday booked through our agency, and further to my acknowledgement. I regret to learn that you were not satisfied with the hotels in Rome & Florence. We mostly use hotels with minimum 4 out 5 Stars on trip advisor. We value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide. Please could you email your complaint on support@viva-holidays.co.uk our customer server manager will get in touch with you.

Date of purchase: 07/16/2017

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Trusted Customer

Feefo Verified

9 years ago

Flexible and friendly staff.

Helpful and flexible staff- accommodating my need to be flexible and offering changes to the first quoted travel arrangements.

Product reviews

Date of purchase: 07/13/2017

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TC

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about Viva Holidays:

Everything was really straight forward. Answered all my questions very quickly.

Product reviews

Date of purchase: 07/10/2017

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Trusted Customer

Feefo Verified

9 years ago

Interesting break

Hotels you provided were good but details of how to transfers (both public and taxi)from Airport to hotel / hotel to ferry/ ferry to hotel and hotel to airport were not supplied.

Date of purchase: 07/13/2017

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TC

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about Viva Holidays:

Do not use Viva Holidays.

Awful holiday company.

Shubhang Gupta

Viva Holidays

9 years ago

I would like to thank you for your correspondence received regarding your holiday booked through our agency, and further to my acknowledgement. I regret to learn that you were not satisfied with our level of service We value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide please could you email your complaint on support@viva-holidays.co.uk our customer server manager will get in touch with you.

Date of purchase: 06/22/2017

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TC

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about Viva Holidays:

Perfect in every way

I booked a holiday with VIva to Bali and Thailand and they were perfect and sorted out the hotels and transport. I can really say they are the travel agency i've ever used. I told them what I wanted...

Viva Holidays Reviews

CRUISE AND STAYMore reviews of this product (1)View product websiteMore related to the cruise ship than Vivas service

EGYPTMore reviews of this product (3)View product websiteI loved the Nile tour. The ship was clean, comfortable and there's everything you need. The staff were all so friendly. The tours were amazing. Your guide so friendly and knowledgeable. Fantastic...Read more

Far EastMore reviews of this product (17)View product websitePerfect smoooth and fast and no problems and if you want to change anything they will do it and try not to add any charges on. Which we changed our hotel and Viva was great no added charges just an...Read more

Europe And AfricaMore reviews of this product (17)View product websiteThe packet didn't include breakfast but Andrew talk to the hotel to arrange and breakfast as well that was nice . The hotel wasn't the best one was a bit far from central Paris but the staff was...Read more

ROMANTIC VENICE & MILAN BREAKMore reviews of this product (4)View product websiteGood hotels and everything organised well

Far EastMore reviews of this product (17)View product websitePrice hotels and flights excellent

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