How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Viva Holidays Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

TC

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Viva Holidays:

Great organisation!

Brilliantly organised, didn’t have to contact them once as tickets, accommodation vouchers and train tickets all came through as promised. Would definitely use again. Thankyou for a great service!

Product reviews

Date of purchase: 10/23/2017

0

TC

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Viva Holidays:

The best service I have ever had to plan my holiday!

Product reviews

Date of purchase: 11/01/2017

0

TC

Trusted Customer

Feefo Verified

Kent

8 years ago

What Trusted Customer said about Viva Holidays:

We enjoyed very relaxing and interesting holiday to Norway.

We were unsure of a few details like if we would get numbered seats on the train, but they got back to us, we did get reserved seats even though we were in second class and communication through...

Product reviews

Date of purchase: 09/28/2017

0

Trusted Customer

Feefo Verified

8 years ago

Prompt reply to emails. Would be happy to use again

Product reviews

Date of purchase: 09/30/2017

0

Trusted Customer

Feefo Verified

8 years ago

Excellent value for money

I would certainly recommend Viva to others wishing to explore Lisbon and Porto. The hotels were most comfortable and catered for all.our needs. In Lisbon we joined 5 others in a minibus and enjoyed a...

Product reviews

Date of purchase: 09/26/2017

0

Trusted Customer

Feefo Verified

8 years ago

The

Copenhagen hotel excellent great location and breakfast. Oslo one was was not as nice quite a lonely walk after you came of the Main Street Breakfsat wasn’t as good and the decor not as nice. It...

Date of purchase: 09/21/2017

0

TC

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Viva Holidays:

Fantastic multi centre stay in Boston, New York & Washington with Amtrak

Excellent service providing fantastic hotels in Boston, New York & Washington with Amtrak travel inbetween each location. Good valve for money. Customer service was extremely good. Would definitely...

Product reviews

Date of purchase: 09/20/2017

2

Trusted Customer

Feefo Verified

8 years ago

Service second to none.

Booked my holiday over the phone and the service was more than helpful and reassuring, I felt totally confident in making the booking.

Product reviews

Date of purchase: 09/26/2017

0

Trusted Customer

Feefo Verified

8 years ago

Good package; Good Hotels.

Good Service

Date of purchase: 09/27/2017

0

Trusted Customer

Feefo Verified

8 years ago

Ok but could be more efficient

It was ok but customer support could be better and more efficient.

Product reviews

Date of purchase: 09/29/2017

0

Viva Holidays Reviews

PRAGUE,VIENNA AND BUDAPESTMore reviews of this product (27)View product websiteThree great cities. Accommodation wouldn’t be what we would normally choose but all close to transport links, all clean and welcoming. Great value

ItalyMore reviews of this product (2)View product websiteThe best service I have ever had for booking a holiday!

Oslo and BergenMore reviews of this product (2)View product websiteWe recommend having three nights in each city so you have time to explore and definitely eat out, even though it's expensive. Shall a meal if you have to; it's part of the experience. We had a lovely...Read more

BERNINA EXPRESSMore reviews of this product (4)View product websiteVariety of experiences. Scenic train ride & 2 very different cities. Lovely hotels. Excellent breakfast in Milan hotel.

COLOURFUL LISBON & PORTO CITYMore reviews of this product (1)View product websiteExcellent value. Fun packed few days. Wished it had been longer as so much to take in.

USAMore reviews of this product (8)View product websiteVery enjoyable multi centre trip for 4 people to celebrate 50th & 70th birthdays. Excellent customer service & great value for money. Would definitely use again.

COPENHAGEN AND OSLOMore reviews of this product (1)View product websiteThe whole trip was brilliant from start to finish, very well organised throughout.

INCREDIBLE NIAGARA FALLS&NEW YORKMore reviews of this product (1)View product websitenothing to say about it. smooth

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?