Excellent cover, value for money, great advice and speedy responses
Sarah Bascombe
Muddy Paws
3 years ago
Good morning
Thank you for your recent Feefo 5* review. We are always pleased to receive such positive feedback and strive to maintain a prompt and thorough customer service.
We do hope that you will not require the service of your pet insurance cover within the immediate future but please be assured that our team will be available to support you if the need arises.
Kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
3 years ago
Very good communication
Good communication
Ben
Muddy Paws
3 years ago
Thank you for our 4* review. Please let us know if we can help in anyway.
Kind regards
VMC Team
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Trusted Customer
Feefo Verified
3 years ago
Excellent service
So simple to renew.
Ben
Muddy Paws
3 years ago
Thank you very much for our 5* review. We are pleased you find our process nice and simple.
Kind regards
VMC Team
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Trusted Customer
Feefo Verified
3 years ago
Excellent service
Ben
Muddy Paws
3 years ago
Thank you very much for our 5* review.
Warm regards
VMC Team
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JG
Jill Guscott
Feefo Verified
Kingswinford West Midlands
3 years ago
What Jill Guscott said about Muddy Paws:
Always helpful and very friendly.
Very easy to contact always there to help.
Ben
Muddy Paws
3 years ago
Thank you for our 5* review. We are so pleased you are happy with the service.
Warm regards
VMC Team
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Trusted Customer
Feefo Verified
3 years ago
A bit expensive
Service very good
Ben
Muddy Paws
3 years ago
Thank you for our 4* review. We always aim to keep our premiums as competitive as possible.
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Trusted Customer
Feefo Verified
3 years ago
Always efficient and polite.
Always efficient and polite. The claiming process is clear and straightforward.
Ben
Muddy Paws
3 years ago
Thank you very much for our 5* review.
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VW
Vikki Walker
Feefo Verified
4 years ago
What Vikki Walker said about Muddy Paws:
So easy to renew hassle-free service
Renewal due contracted me with details I renewed hassle free.
Admin
Muddy Paws
4 years ago
Thank you for our 5* review. We are very happy to hear your Renewal process was hassle free, should you need us please do not hesitate to contact us, kind regards VetsMediCover
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Trusted Customer
Feefo Verified
4 years ago
Great
Great service so far, but not had to make a claim yet so can’t answer for that.
Admin
Muddy Paws
4 years ago
Thank you for our 5* review. We are happy to hear you have received great service so far, and whilst we hope you do not have to Claim as this means your Pet is fit and well, we hope you'll find our Claims Team also offer great service too, kind regards VetsMediCover
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Trusted Customer
Feefo Verified
4 years ago
We always have prompt reminders and reassuring information regarding our policies. We have been with Vets MediCover for almost 12 years and have always had good service.Thank you
Admin
Muddy Paws
4 years ago
Thank you for our 5* review. We are very happy to hear you have always received good service from us as this is most important, should you need us at all, please do not hesitate to contact the Admin Team on 0121 308 8685, kind regards
VetsMediCover
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
