Quick responses from staff who are friendly, helpful human being.
Helpful and friendly staff are quick and easy to contact. I was thankful that there is no waiting or holding on the 'phone while listening to electronic music or recorded messages. When my pet was...
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Francesca
Muddy Paws
9 years ago
Dear Lisa,
Thank so much for your helpful feedback. We are trying to simplify the process with Premium Credit. Lovely to hear that we are HUMANS, though we prefer animals, it's good to be a human animal too.
Do keep in touch with us via our Facebook page on the link below.
They have always been helpful on the phone and will cover working dogs. The cost is very good for the extensive cover offered and they pay promptly which is greatly appreciated! I have informed many...
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Francesca
Muddy Paws
9 years ago
Dear Lesley,
Thank you very much for your Review! Do let us know if we can help you further by emailing admin@vetsmedicover.co.uk.
Many thanks,
Team VetsMedICover
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TC
Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Muddy Paws:
My rough collie Sadie luckily has never needed any treatment for any seriou...
My rough collie Sadie luckily has never needed any treatment for any serious medical requirements at the vets so why is it that my premium goes up every year. When I first started the policy it cost...
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Francesca
Muddy Paws
9 years ago
Dear Kay,
Sorry to hear that you were very frustrated with the price increases. One of us will give you a call over the next few days to discuss this if that's OK?
Talk to you soon.
Team VMC
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Trusted Customer
Feefo Verified
9 years ago
Pre-existing conditions cover at a great price
It was easy to do. Cover at a reasonable price for pre-existing conditions. Fantastic
Francesca
Muddy Paws
9 years ago
Dear Peta,
Thanks very much for leaving us a review, we really appreciate your comments.
If you need anything, please contact us on admin@vetsmedicover.co.uk.
Thank you very much for taking the time to leave us a review! Please do follow our blog http://blog.vetsmedicover.co.uk and if you need anything please contact admin@vetsmedicover.co.uk.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
