Merchant Logo
Rated
Excellent

Celebrating 150 years of innovation and partnership, Vaillant is a leading manufacturer of home heating products and services.

Service
4.5
/5

5

4

3

2

1

72

21

8

1

3

105

ratings over the past year

Displaying all 105 reviews
Trusted Customer
11 days ago
Date of purchase: 07/22/2025
No problem. Straightforward.
Merchant Logo
Vaillant UK
Vaillant
11 days ago
Thank you for your review and for taking the time to provide us with your feedback. Should you need to contact us in the future all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant
Trusted Customer
11 days ago
Date of purchase: 07/22/2025
I needed help registering my boiler. Richard from Vaillant has addressed the query very quickly and efficiently. I was pleasantly surprised at the level of the service. One very satisfied customer 😊
Merchant Logo
Vaillant UK
Vaillant
11 days ago
Thank you for taking the time to share your positive experience with Richard, we're proud of our team and it is very much appreciated to receive comments like this. Should you need to contact us in the future all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant
Trusted Customer
11 days ago
Date of purchase: 07/23/2025
Working well. Fitter really good
Merchant Logo
Vaillant UK
Vaillant
11 days ago
Thank you for your review and for taking the time to provide us with your feedback. Should you need to contact us in the future all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant
PG
Peter Greenwood
Royton
13 days ago
Date of purchase: 07/07/2025
What Peter Greenwood said about Vaillant:
It was in the new static caravan we have got
Merchant Logo
Vaillant UK
Vaillant
11 days ago
Thank you for your review, should you need to contact us in the future all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant
Trusted Customer
17 days ago
Date of purchase: 07/07/2025
Luckily I took a video when my installer went through the devices, operations and controls of the ASHP. This made using the app easier as I could relate the various parts.
Merchant Logo
Vaillant UK
Vaillant
17 days ago
Thank you for your review and for taking the time to provide us with your feedback. Should you need to contact us in the future all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant
LL
Lisa Lucignano
Twickenham
18 days ago
Date of purchase: 07/16/2025
What Lisa Lucignano said about Vaillant:
I was struggling to get registered in the app. It was explained to me what had happened, the issue sorted and then I was able to get logged in. I was kept uptodate with when the engineer would be...

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Merchant Logo
Vaillant UK
Vaillant
17 days ago
Thank you for your 5* review and for taking the time to provide us with your feedback. We're happy to hear that you are now registered on the app and that you would buy another Vaillant boiler. Should you need to contact us in the future all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant
Trusted Customer
18 days ago
Date of purchase: 07/15/2025
Just OK
Merchant Logo
Vaillant UK
Vaillant
17 days ago
Thank you for your review and for taking the time to provide us with your feedback. Should you need to contact us in the future all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant
HW
Helen Woodward
18 days ago
Date of purchase: 07/16/2025
What Helen Woodward said about Vaillant:
Very reliable boilers
Merchant Logo
Vaillant UK
Vaillant
17 days ago
Thank you for sharing your positive feedback of Vaillant boilers, we're pleased to hear this. Kind regards, Vaillant
Trusted Customer
18 days ago
Date of purchase: 07/15/2025
I think the boilers are first class
Merchant Logo
Vaillant UK
Vaillant
17 days ago
Thank you for your 5* review of Vaillant boilers, we're very pleased to hear this feedback. Kind regards, Vaillant
RC
Roy Calland
18 days ago
Date of purchase: 07/14/2025
What Roy Calland said about Vaillant:
Great service very helpful
Merchant Logo
Vaillant UK
Vaillant
10 days ago
Thank you for taking the time to leave us a positive review, we’re happy to hear about your experience. Kind regards, Vaillant
About Vaillant
Celebrating 150 years of innovation and partnership, Vaillant is a leading manufacturer of home heating products and services, dedicated to providing homeowners with reliable and efficient heating and hot water solutions that last. With a focus on customer satisfaction, Vaillant continuously seeks feedback to improve their customer service. This commitment ensures they consistently deliver high-quality products and exceptional support, making them a trusted choice for homeowners seeking dependable heating solutions.
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Vaillant Group UK Limited, Nottingham Road, Belper, Derbyshire, DE56 1JT, United Kingdom
Why trust Feefo reviews?

About Vaillant
Celebrating 150 years of innovation and partnership, Vaillant is a leading manufacturer of home heating products and services, dedicated to providing homeowners with reliable and efficient heating and hot water solutions that last. With a focus on customer satisfaction, Vaillant continuously seeks feedback to improve their customer service. This commitment ensures they consistently deliver high-quality products and exceptional support, making them a trusted choice for homeowners seeking dependable heating solutions.