How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Utility Point Reviews

https://www.utilitypoint.co.uk/

Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.

Service

0

/5

5

4

3

2

1

0

ratings over the past year

Displaying all 302 reviews

Trusted Customer

5 years ago

Not professional

Seems very low tech website, usage makes no sense and statements just say an amount debited not a breakdown of the bill.

India

Utility Point

5 years ago

Hi there! We do have a new website update which will be out shortly hopefully you will see some new improvements here. Your statements will show a breakdown of your usage, click on "monthly invoice" for this to open up and show you the breakdown. Thank you, Utility Point.

1

BR

Brian

Doncaster

5 years ago

What Brian said about Utility Point:

Good

Good customer service, keeping tarrif low.

0

RO

Robert

Bearsden

5 years ago

What Robert said about Utility Point:

Made savings with Utility Point

Switched to UP last year and made savings so staying with them by renewing at almost same as past years cost.

0

IA

Ian

5 years ago

What Ian said about Utility Point:

So far so good! Ask me when the bills start rolling in.

See below.

0

Trusted Customer

5 years ago

Price cut

Reduced my bill, what more can you want

0

LO

Lorraine

London

5 years ago

What Lorraine said about Utility Point:

Responsive

The agent answered the phone quickly, and very helpful. I managed to renew my contract very quickly after the new tariff was explained clearly.

0

MP

Michael P

Sheffield

5 years ago

What Michael P said about Utility Point:

An honourable company

I was already with Utility Point on a fixed term contract which was ending. To their great credit, they offered 2 further fixed term contracts rather than just putting me onto their variable rate....