Speedy, efficient, good humoured service, meeting my requirements in full.
Outstanding service, admirably quick replies to questions, cheerful and courteous attitude throughout the process. I am left feeling well satisfied that Utility Helpline has yet again lived up fully...
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Richard
Utility Helpline
5 years ago
Thank you for your review.
We are so pleased that dealing with Utility Helpline fully lived up to your expectations. Our aim as a company is be speedy, efficient and meet all our customers requirements.
We have passed your comments on to James.
Kind Regards
Tracey
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Pam Emmons
Feefo Verified
Southend-On-Sea. Essex.
5 years ago
What Pam Emmons said about Utility Helpline:
Highly recommended. Quality service. In my opinion you will not find better
Electric. I was assigned my own contact. Quickly sent across quotes. Answered all my queries. Once I chose my tariff, Utility Helpline arranged everything.
Yes I have already used them again for Gas.
Richard
Utility Helpline
5 years ago
Good Morning.
Thank you so much for your review of Utility Helpline.
We are very pleased to hear that you received a quality service from us and we have passed your comments onto your account manager.
Kind Regards
Tracey
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BF
Brid Bay Fisheries
Feefo Verified
5 years ago
What Brid Bay Fisheries said about Utility Helpline:
Fiona is great very efficient
Richard
Utility Helpline
5 years ago
Thank you for your review.
We are very pleased that you found the services you received to be efficient and we have passed your comments onto Fiona.
Kind Regards
Tracey
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M Manning (Pharmacy) Ltd
Feefo Verified
5 years ago
What M Manning (Pharmacy) Ltd said about Utility Helpline:
very easy to deal wityh
Richard
Utility Helpline
5 years ago
Good Morning
Our aim as a company is to make our customers, whether they be old or new, experience of dealing with us as easy as possible and we really appreciate your review.
Kind Regards
Tracey
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Trusted Customer
Feefo Verified
5 years ago
Very helpful and persistent with the energy companies . Will use again
Richard
Utility Helpline
5 years ago
Hi James
Thank you very much for your review. We look forward to working with you again.
Kind Regards
Tracey
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DG
Deborah Scott - Hereford Medical Group
Feefo Verified
5 years ago
What Deborah Scott - Hereford Medical Group said about Utility Helpline:
Recommend without hesitation - always prompt efficient service.
Richard
Utility Helpline
5 years ago
Thank you for your review.
James and we as a company appreciate your comments regarding the prompt and efficient service that you have received from us.
Kind Regards
Tracey
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Daniel Symns
Feefo Verified
5 years ago
What Daniel Symns said about Utility Helpline:
Josh made everything simple and allowed us an easy transition to the new providers.
Richard
Utility Helpline
5 years ago
Hi Daniel
Thank you for your review. Josh has said that it was a pleasure doing business with you.
Good luck with everything going forward.
Kind Regards
Tracey
0
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WL
WM C Harvey Ltd
Feefo Verified
5 years ago
What WM C Harvey Ltd said about Utility Helpline:
We don't appear to have received confirmation from them yet that the renewal was successful!
Richard
Utility Helpline
5 years ago
Hi,
Thank you for your feedback. Sorry to hear we didn't get it 100% right this time. We will investigate the issue and make sure we improve. If you need any further help, don't hesitate to call me directly 01432 378696.
Regards
Tracey
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The Secret Garden (Hereford) Ltd
Feefo Verified
5 years ago
What The Secret Garden (Hereford) Ltd said about Utility Helpline:
An excellent service that everyone should use.
Excellent service received from the
Utility Helpline . They were able to offer much cheaper prices than the the direct renewal offer and we were dealt with by James who was very professional and...
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Richard
Utility Helpline
5 years ago
Good Afternoon
Thank you for your review. We are very pleased to hear that you found your experience in dealing with us to be an excellent, professional and efficient service.
Kind Regards
Tracey
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Leigh
Feefo Verified
5 years ago
What Leigh said about Utility Helpline:
Josh was extremely helpful and available at all times
Josh was always available to answer my questions and he even when I got my first bills he managed to sort out some issues I had and explain the whole routine to me
Well done Josh
Richard
Utility Helpline
5 years ago
Thank you so much for your positive review. I will pass this onto Josh, he will be delighted.
Kind Regards
Richard
Utility Helpline is a privately-owned, 100% independent business energy and water consultancy. And we pride ourselves on nurturing long-term customer relationships and delivering powerful savings.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Utility Helpline is a privately-owned, 100% independent business energy and water consultancy. And we pride ourselves on nurturing long-term customer relationships and delivering powerful savings.