Wonderful - could not have asked for more (the second time anyway)..
The second lady I spoke to was absolutely brilliant - helpful, efficient, polite, friendly, thorough, patient ... she could not have been more helpful - absolutely wonderful service. Brilliant.
(I...
Read all
Richard
Utility Helpline
9 years ago
Thank you for your excellent review and taking the time to let us know how we can improve. I understand how frustrating it can be when people don't call you back and I can only apologise we let you down. We have changed our internal process for dealing with inbound enquries, to make sure this doesn't happen again.
A pro-active partner who adds value to our business
Utility Helpline understand our Business and its needs. They are very proactive, take away a lot of the churn that renewing our energy contracts would normally take and thereby add value. As such we...
Read all
Richard
Utility Helpline
9 years ago
Thank you for your kind review. We are thrilled to hear you have had such positive experience with our service.
Excellent service without the constant pressure we have received from other energy bidding companies who insist we MUST sign now to get their best deal. Brian is always helpful and if there are any...
Read all
Richard
Utility Helpline
9 years ago
Thank you for sharing your experience with us, as we are delighted to see your positive review and ratings. I will pass on your feedback to Brian, he will be delighted.
Dawn is always helpful & responds quickly when I need help. I would happily recommend Utility Helpline to others
Richard
Utility Helpline
9 years ago
Thank you so much for your excellent review. We are so pleased that you are happy and are always here to help should you need it. I will pass on your kind words to Dawn.
regards
Richard
An extremely helpful and professional service which has aided our business immensely.
We would not hesitate to recommend Utility Helpline to anyone requiring utility services.
Richard
Utility Helpline
9 years ago
Thank you very much for your review and kind words. Its very much appreciated!
Kind Regards
Richard
Utility Helpline is a privately-owned, 100% independent business energy and water consultancy. And we pride ourselves on nurturing long-term customer relationships and delivering powerful savings.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Utility Helpline is a privately-owned, 100% independent business energy and water consultancy. And we pride ourselves on nurturing long-term customer relationships and delivering powerful savings.
