How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Usborne Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,529 reviews

Trusted Customer

Feefo Verified

1 year ago

Product reviews

Date of purchase: 03/25/2025

Trusted Customer

Feefo Verified

1 year ago

Happy Reading!

Initially helped by an Independent Usborne Organiser. Book catalogue fully illustrated and descriptive, easy website for ordering and payment. Delivery within 3 working days.

Sam Sheffield

Usborne

1 year ago

We're so pleased you had a great experience shopping with us and the books lived up to your expectations.

Product reviews

Date of purchase: 04/08/2025

Jane G

Feefo Verified

Rye

1 year ago

What Jane G said about Usborne:

Brilliant in every way!

Yes. Yes. The organiser was really helpful and informative and has a library background. I was particularly looking for book hunt books and these are perfect.

Sam Sheffield

Usborne

1 year ago

We're so pleased you had a great experience shopping with us and the books lived up to your expectations'.

Product reviews

Date of purchase: 03/27/2025

Sophie Carter

Feefo Verified

1 year ago

Product reviews

Date of purchase: 04/02/2025

Trusted Customer

Feefo Verified

1 year ago

Very Satisfied.

The website was very easy to use. I always enjoy looking through the books for my Grandchildren. There is wide range and something to suit all ages. I used to buy Usborne books for daughter and it is...

Sam Sheffield

Usborne

1 year ago

We're so pleased that you had a great experience shopping with us. It is lovely to hear that you are now buying books for your Grandchildren that your Daughter used to enjoy. With best wishes, The Usborne Team

Date of purchase: 04/08/2025

Thomas Collier

Feefo Verified

Eastbourne

1 year ago

What Thomas Collier said about Usborne:

Usborne are excellent

Usborne are excellent, really happy. Good quality and well thought through products

Sam Sheffield

Usborne

1 year ago

We're so pleased to hear that you had a great experience shopping with us and the books lived up to your expectations.

Product reviews

Date of purchase: 03/25/2025

Trusted Customer

Feefo Verified

1 year ago

Brilliant communication with our book partner and lovely events organised

Sam Sheffield

Usborne

1 year ago

We're so pleased to hear that you had a great experience shopping with one of our Independent Usborne Partners and that the books lived up to your expectations'.

Product reviews

Date of purchase: 03/14/2025

Trusted Customer

Feefo Verified

1 year ago

Date of purchase: 04/08/2025

Trusted Customer

Feefo Verified

1 year ago

Excellent npok

Not applicable

Product reviews

Date of purchase: 04/08/2025

Trusted Customer

Feefo Verified

1 year ago

Product reviews

Date of purchase: 03/24/2025

Not received a review invite?

View all media (26)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Usborne Reviews

Shadowhall Academy: Ghost Story SocietyMore reviews of this product (2)View product website

The Haunting of Aveline JonesMore reviews of this product (3)View product website

Sticker Dolly Dressing Fancy DressMore reviews of this product (3)View product websiteThis book reminded me of the time I was young! Colourful easy to use, I'm sure any little girl would love this. Purchased and donated to local hospital

Usborne Book and 3 Jigsaws: WoodlandMore reviews of this product (2)View product websiteI donated the books I bought for children's ward at our local hospital for Easter, as all Usborne Books are colourful, and delightful to read for all ages. The website is easy to navigate round,...Read more

Little First Stickers Love and KindnessMore reviews of this product (2)View product websiteIt's all in the title! Stickers demonstrate love and kindness. Purchased and donated for Children's Ward at our local Hospital

Little First Stickers NatureMore reviews of this product (3)View product websitePurchased & Donated to Hospital for children for Easter. Stickers for Nature an easier way to learn and remember. Usborne books are colourful, easy to read for all ages. All the books purchased -...Read more

One Little BeeMore reviews of this product (4)View product websiteEncouraging little ones to look after our bees and wildlife, another one donated to the local hospital, for Children's Ward.

The Lonely Lighthouse of Elston-FrightMore reviews of this product (1)View product websiteAdventure stories are great for the imagination, you can put yourself into the story. Purchased and donated to our local hospital for an Easter Treat in Children's Ward

Young Reading The Usborne Reading CollectionMore reviews of this product (4)View product websiteAbsolutely love this whole collection just perfect! 🤩 Great selection of stories for different levels, super variation of themes and styles, topics and shorter stories!

That's not my teddy... book and toyMore reviews of this product (1)View product website

Doll's House Sticker BookMore reviews of this product (2)View product website

Spy MazesMore reviews of this product (2)View product websiteReally good fun book for a 6 year old

Wipe-clean First NumbersMore reviews of this product (2)View product websiteMy nearly 3 year old loves this! Good quality educational product

Wipe-Clean Space ActivitiesMore reviews of this product (1)View product websiteReally good quality educational product and my nearly 3 years old loves it.

Little First Stickers Funny FacesMore reviews of this product (1)View product websiteReally good to take out on days out so that I can have a peaceful coffee and my toddler can do the stickers, which he loves

Look and Find Puzzles Under the SeaMore reviews of this product (2)View product websiteGreat for a nearly 3 year old

Little First Stickers SummerMore reviews of this product (2)View product website3 year old loves this whole series

Very First Questions and Answers What are stars?More reviews of this product (3)View product websitelittle boy loves it and wording is very age appropriate

Monsters Love HugsMore reviews of this product (1)View product websiteLittle girl one year old loves it!

First Sticker Book Wild AnimalsMore reviews of this product (1)View product websitelittle boy loves it

Easter Sound BookMore reviews of this product (2)View product websiteBrilliant book and my great nephew who is 18 months loved it.

That's not my... Farm Activity BookMore reviews of this product (2)View product websiteGreat book my niece will love it for her birthday this week

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?