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Urban Brew Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 24,159 reviews

Julianne

Feefo Verified

AUS

1 month ago

What Julianne said about Urban Brew:

Subscription makes sure I don’t run out of coffee

The subscription service is handy as it means that I never run out of coffee and don’t have to remember to order. Also I for some reason I am a little slow using my stock I can pause it for a month.

Ivan

Urban Brew

1 month ago

We love hearing this! It’s great that the subscription is keeping your coffee topped up without the extra admin, and that the pause option gives you flexibility when you need it. Thanks so much for sticking with us. ☕❤️-Ivan

Michael Jackson

Feefo Verified

AUS

1 month ago

What Michael Jackson said about Urban Brew:

Happy

On the slow side compared to Nespresso.

Ivan

Urban Brew

1 month ago

Thanks for sharing your feedback! We’re glad to hear you’re happy overall, though sorry the delivery felt a little slower than expected. We appreciate your patience and hope you’re enjoying the coffee now it’s arrived. 😊☕-Ivan

Trusted Customer

Feefo Verified

1 month ago

A new addictive brew

Yep I’m caught 😜👍 anyone struggling to find coffee they like. I would strongly suggest giving Urban Brew a go!!

Ivan

Urban Brew

1 month ago

Haha, love this! We’re very happy to be your new addictive brew. Thanks so much for the recommendation and for giving us a go. 😜☕-Alex

Brenda Day

Feefo Verified

AUS

1 month ago

What Brenda Day said about Urban Brew:

70/75

Great service. No complaints at all with quality. Bit annoying that the pods fall straight through my Nespresso machine so need to help them into plunging gizmo.

Ivan

Urban Brew

1 month ago

Thanks for sharing this with us! We’re glad you’re happy with the quality and service, but sorry to hear the pods have been slipping through your machine. That definitely sounds frustrating. We’d love to help troubleshoot this with you, so please reach out with your machine model and we can take a closer look. ☕❤️-Ivan

Fran Smith

Feefo Verified

AUS

1 month ago

What Fran Smith said about Urban Brew:

Highly recommend this Coffee

Excellent service. Great response to my questions and coffee arrived within a few days of ordering. The coffee itself is the best pod coffee I have tasted - I will be ordering more.

Ivan

Urban Brew

1 month ago

This is wonderful to hear, thank you! We’re so glad we could help with your questions and that your order arrived quickly. Best pod coffee you’ve tasted is a huge compliment, and we’ll be ready when it’s time for your next top-up. ☕❤️-Nicole

Peter West

Feefo Verified

AUS

1 month ago

What Peter West said about Urban Brew:

Excellent coffee, easy to order and quick delivery

Excellent coffee and a user friendly app for ordering coffee pods and other products.

Ivan

Urban Brew

1 month ago

We’re so glad to hear this! It’s great that ordering has been easy and that your coffee has been arriving quickly. Thanks for the kind words and for choosing Urban Brew. 😊☕-Ivan

Robyn Tupman

Feefo Verified

AUS

1 month ago

What Robyn Tupman said about Urban Brew:

Satisfied Rusted On Subscriber

I’ve been subscribing for about 5 years. They are efficient and reliable, deliver on time every month, but more importantly the coffee is fabulous.

Ivan

Urban Brew

1 month ago

Robyn, this means a lot. Five years of support is huge, and we’re so grateful you’ve stuck with us. We’re thrilled the deliveries have been reliable and that the coffee is still hitting the mark every month. ☕❤️-Ivan

Trusted Customer

Feefo Verified

1 month ago

Very happy

Easy ordering, fast delivery, tasty coffee, nice surprise, what more could you want

Ivan

Urban Brew

1 month ago

Love hearing this! We’re so glad ordering was easy, delivery was quick and the coffee hit the spot. Really appreciate your support. ☕❤️-Ivan

Warren Billson

Feefo Verified

AUS

1 month ago

What Warren Billson said about Urban Brew:

Good Quality & Service

Consistent quality and trusted service

Ivan

Urban Brew

1 month ago

We really appreciate this! It’s great to know the quality and service have been consistent for you. Thanks so much for the support. ☕❤️-Angelina

Trusted Customer

Feefo Verified

1 month ago

Terrific Service.

Prompt, efficient, friendly.

Ivan

Urban Brew

1 month ago

Thanks so much for the lovely review! We’re glad everything was prompt, easy and friendly. We really appreciate your support. ☕❤️-Ivan

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