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Urban Brew Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 24,144 reviews

Trusted Customer

Feefo Verified

24 days ago

It’s easy to place an order, the delivery is quick and the coffee is great. What more can you ask for 😀

Ivan

Urban Brew

24 days ago

This is fantastic to hear! We’re so glad ordering is easy, delivery is quick and the coffee is hitting the spot. What more can you ask for indeed! ☕❤️-Ivan

Trusted Customer

Feefo Verified

24 days ago

Ivan

Urban Brew

24 days ago

Thank you so much for the perfect score! Appreciate your support. 😊☕-Ivan

Manju Raj

Feefo Verified

AUS

24 days ago

What Manju Raj said about Urban Brew:

Great coffee

First of all Urban brew coffee is great quality. I enjoyed Costa Rica very much. I felt great knowing how quickly they dispatched my order and it arrived in a nice package.

Ivan

Urban Brew

24 days ago

This is lovely to hear! We’re so glad you enjoyed the Costa Rica and that your order was dispatched quickly and arrived nicely packaged. Great coffee and a smooth delivery experience is exactly what we aim for. 😊☕-Ivan

Trusted Customer

Feefo Verified

25 days ago

Great tasting coffee and great service!

Ivan

Urban Brew

24 days ago

Thanks so much! We’re so glad you’re enjoying the coffee and that the service has been great too. ☕❤️-Ivan

Rod Perrett

Feefo Verified

AUS

25 days ago

What Rod Perrett said about Urban Brew:

So good!Look forward to every morning.

Absolutely brilliant! Very professional.😊

Ivan

Urban Brew

24 days ago

This is wonderful to hear! We’re so glad the coffee has become something to look forward to each morning, and that the service felt professional too. Thanks for the lovely feedback. 😊

Colleen Watson

Feefo Verified

AUS

25 days ago

What Colleen Watson said about Urban Brew:

Supportive Advice and Guidance solved my issue.

Angelina gently guided me through trying a descale of my coffee machine when my first order didn’t meet my expectations. She was right, it was the machine and afterwards I finally experienced a...

Ivan

Urban Brew

24 days ago

This is wonderful to hear! We’re so glad Angelina was able to guide you through it gently and help get things sorted. Amazing what a good descale can do. We’re really happy you’re now enjoying the flavourful cuppa you were hoping for. I've shared this with Angelina and the team. ☕❤️-Ivan

Michele Connell

Feefo Verified

25 days ago

What Michele Connell said about Urban Brew:

Bought the triple whole beans all great taste.

Ivan

Urban Brew

24 days ago

Great to hear! We’re so glad you enjoyed the Triple whole beans and that the taste hit the mark across the board. ☕❤️-Ivan

Trusted Customer

Feefo Verified

25 days ago

Quick and friendly

Very quick and friendly. The Decaf is amongst the best I have tasted.

Ivan

Urban Brew

24 days ago

This is great to hear! We’re so glad the service felt quick and friendly, and that the Decaf has been such a standout for you. ☕❤️-Ivan

Joanne Hewett

Feefo Verified

AUS

25 days ago

What Joanne Hewett said about Urban Brew:

Aussie Made……Coffee Pod Perfection

Fast, efficient and great coffee. Love the free gift ie chocolate cup that comes as a tester and will result in add on sales. Would love to see a Hot Chocolate for the Caffe Italy range and numbers...

Ivan

Urban Brew

25 days ago

This is fantastic to hear! We’re so glad the coffee, delivery and little chocolate cup tester all hit the mark. Thanks for the feedback on the Caffitaly range too - hot chocolate and strength numbers on the pods are great suggestions, and we’ll pass them on to the team. ☕❤️-Ivan

Ashley Rex

Feefo Verified

AUS

26 days ago

What Ashley Rex said about Urban Brew:

Positive

Efficient process & supportive & helpful as required

Ivan

Urban Brew

25 days ago

Great to hear! We’re so glad the process was efficient and that the support felt helpful when you needed it. ☕❤️-Ivan

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